Area Supervisor

Overview

Area Supervisor – Ross Stores, Inc.

Join a leading off‑price retail chain with over 2,200 stores worldwide. Ross offers a dynamic work environment focused on customer experience, continuous learning, and inclusive growth.

As an Area Supervisor, you manage a specific store area and provide general operations leadership, often acting as Manager on Duty.

• Open and close the store, supervising associates and maintaining a friendly, easy‑to‑shop environment.
• Ensure proper merchandise presentation, cleanliness, and adherence to company merchandising standards.
• Execute and supervise Company operational processes as required.

• Prioritize safety; correct or report unsafe conditions promptly.
• Secure building access, EAS devices, cash office, and register areas.
• Test fire alarms, respond to after‑hours alarms when requested.

• Treat all customers, associates, and leaders with respect.
• Demonstrate courtesy, friendliness, and professionalism at all times.

• Represent the Company brand consistently.
• Maintain professional appearance per Dress Code.
• Ensure daily trash removal and overall store cleanliness.
• Assist in receiving, processing, and merchandising all product types, including back‑stock.
• Enforce loss prevention policies and conduct package inspections.

• Train associates on cash procedures, shortages, and front‑end standards.
• Control associate schedules and ensure equipment functionality.
• Conduct go‑back processing, scanning, tagging, and ticketing.

• Perform cash pulls, deposits, and bank transactions per policy.
• Administer payroll, scheduling, and register approvals.
• Handle other duties assigned by the Store Manager.

• Excellent verbal communication skills.
• Proficiency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point‑of‑sale equipment and applications.
• Basic mathematical calculations common to retail environments.
• Ability to work evenings and weekends.

• Use all store equipment, including PDTs, registers, and PC.
• Stand, walk, and move around the store up to 100% of working time.
• Regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Occasionally push, pull, and lift more than 25 lbs.
• Use janitorial equipment, rolling racks, ladders, and other supplies.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We are committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy), veteran status, marital or registered domestic partnership status, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation and other protected categories.