Store Manager, Retail & Store Manager

Store Manager – Full Time

Location: Madison, AL

Pay: $17/hr + Monthly Bonus Potential

Madison Home Furniture is hiring a reliable, hands-on Store Manager to oversee daily operations. This leadership role includes supervising staff, coordinating deliveries, managing vendors, and ensuring the showroom is organized, clean, and customer-ready. Our store sells furniture, flooring, and mattresses — with plans to grow, offering strong advancement opportunities over time.

• Store Operations & Leadership:
• Open and close the store daily.
• Maintain showroom cleanliness, presentation, and organization.
• Supervise the sales team and delivery crew.
• Ensure all on-floor products are correctly tagged and priced.
• Assign and oversee daily cleaning and maintenance tasks.
• Train new hires on store processes and customer service standards.

• Place and track furniture and flooring orders.
• Maintain accurate records of vendor confirmations and lead times.
• Manage incoming inventory and warehouse organization.

• Handle customer escalations, delivery concerns, and warranty claims.
• Respond to online messages and sales leads (Facebook, text, etc.).
• Ensure claim forms, delivery logs, and issue reports are completed and followed up on.

• Coordinate daily furniture deliveries with the in-house crew.
• Schedule flooring measurements or installations (initially subcontracted).
• Ensure delivery dockets are accurate and filed correctly.

• Track store KPIs: sales, open orders, pending deliveries, customer issues.
• Conduct regular check-ins with team members.
• Support continuous operational improvement and team accountability.

• Experience in retail, store management, or operations (furniture/flooring is a plus).
• Strong organization and communication abilities.
• Capable of using POS systems, basic spreadsheets, and task management tools.
• Fluent in English.
• Ability to manage multiple priorities in a fast-paced environment.

• $17/hr base pay.
• Monthly performance bonus opportunities.
• Employee discounts.
• Opportunities for advancement as operations expand.