Hotel Server

Overview

The Cocktail Server not only mixes and mingles with customers but is savvy about drink preparation. The server provides customized beverage and food service to each customer in a friendly, energetic and timely manner. Associates are passionate about guest service and have the ability to communicate effectively and multitask. The ideal associate takes ownership of a situation and follows up on every request.

• Greet each guest and make them feel important.
• Be knowledgeable about the menu, offering suggestions and answering questions.
• Serve guests’ orders as requested and aligned with company and brand standards.
• Help create the high energy experience of the bar.
• Maintain adequate supplies of clean dishware.
• Carry food to and from the kitchen, including all dishes, trays, and/or silverware.
• Collect dirty dishes and tableware and run them through the dishwasher.
• Clean counters, shelves, furniture, and equipment to maintain cleanliness of the restaurant for both front and back of house.
• Clean spilled or broken items and remove trash as needed.
• Mop or vacuum floors as needed.
• Fill beverage and ice dispensers, and stock and/or refill appropriate areas with condiments.
• Perform other duties as requested by management.

• Two to three years’ minimum experience in a beverage/food outlet
• One to two years’ experience as a server
• Ability to work a flexible schedule, including shift work, weekends, and holidays
• Legal ability to serve alcohol in the state/province
• Knowledge of state and local guidelines regarding service of alcohol
• Knowledge of drink preparation
• Computational skills to process guest payments
• Course work or certification/education in restaurant or business field is highly desired
• Food safety certification and/or alcohol service training recommended
• The ability to lift trays of beverages or food items weighing up to 30 lbs on a regular basis

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment.

Benefits:
Full Time Associates

• Comprehensive benefits package including medical, dental, and vision
• Life insurance
• Pet Insurance
• Short and long-term disability
• Paid time off and holidays
• Tuition assistance

Financial & Occupational Wellness:
All Associates

• Competitive Compensation with incentives (incentives vary by position)
• 401K Savings Plan with 50% matching funds
• Associate referral program
• Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness:
All Associates

• Fundraising matching funds program
• Team volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts

Any state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.