Ascending Service Manager

Groundworks® is North America’s leading foundation repair and water‑management specialist.

Position:
Ascending Service Manager

Location:

Huntsville, AL

• Develop and lead weekly training sessions for Service Technicians.
• Evaluate field performance and provide one‑to‑one feedback.
• Design and implement development and disciplinary plans.
• Learn and support all aspects of the Service Manager’s day‑to‑day responsibilities.
• Ensure reliable attendance and punctuality.
• Additional duties as assigned.

• High school diploma or GED.
• Knowledge of foundation repair terminology, methods, and best practices.
• Proven service and/or customer‑service experience.
• Proficient in Excel and other data‑management tools.
• Proficient in Microsoft Office applications.
• Strong management and leadership skills.
• Excellent problem‑solving, communication, and customer‑service skills.
• Ability to work in a fast‑paced environment.

• Primarily office‑based, with occasional travel to job sites for customer visits and quality assurance.
• Exposure to loud noise, fumes, moving mechanical parts, vibration, dust, asphalt, heat, and inclement weather.

• Full‑time employee.
• On‑site work in Huntsville, AL.

• Competitive compensation with lucrative bonus potential.
• Equity ownership.
• Advanced leadership and training programs.
• Medical, dental, vision, long/short‑term disability, life insurance, and 401(k) with company match after applicable waiting periods.
• Paid time off, 6 holidays.

Join Groundworks and contribute to protecting and improving the homes of customers across North America.