General Manager

Stars and Strikes Family Entertainment Centers has been the Southeast's premier destination for family fun for over 20 years. Our mission is to provide outstanding guest service for families, corporate clients, and groups to enjoy entertainment experiences paired with great food. More than just a bowling alley, we are a state-of-the-art entertainment facility offering diverse attractions. As a family-owned business, we value our team members, provide opportunities for personal and professional growth, and encourage giving back to the community.

Join us and be part of a fun, collaborative team with a commitment to excellence and community engagement.

Role Description

We are seeking a dedicated and dynamic General Manager to oversee the operations of our Huntsville, AL facility. This is a full-time, on-site position. The General Manager will be responsible for leading day-to-day operations, managing staff, overseeing financial performance, and ensuring exceptional guest experiences. Day-to-day tasks include team management, planning and executing events, maintaining operational efficiency, ensuring customer satisfaction, and coordinating with various departments to achieve business goals.

Qualifications

• Strong leadership, team management, and interpersonal skills
• Expertise in customer service, guest satisfaction, and conflict resolution
• Experience in financial management, strategic planning, and achieving operational goals
• Proficiency in problem-solving, decision-making, and organizational skills
• Ability to work in a fast-paced, on-site environment and manage multiple priorities
• Background in hospitality, entertainment, food service, or related industries is a plus
• Bachelor’s degree in Business Management, Hospitality, or a related field is preferred
• Willingness to work flexible hours, including nights, weekends, and holidays as needed
• Passion for delivering quality experiences and leading a team to success