Property Adjuster – Field Estimating – Huntsville, AL

Overview

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Unless specifically stated otherwise, this role is On-Site at the location detailed in the job post.

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. From advocating for seat belts, airbags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and device and identity protection.

A day in the life of a Field Property Adjuster, and what it takes to do the job:

As a Field Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers  homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging platforms and software such as Xactimate and Claims

X Video Collaboration. Your expertise will be particularly focused on water losses, ensuring our customers receive the highest level of support and resolution for these specific claims.

You will wear multiple roles:

• The Customer Service Expert – live into Allstate’s Claims Culture by caring, empowering, and restoring, by being compassionate, clear, and a committed partner in each claim. Lead with empathy.
• The Investigator – confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• The Effective Communicator – use phone, emails and sometimes video chat with customers to help them through a fast, fair, and easy claims process. Incorporate a specific approach to claim handling to offer the customer their preferred communication to discuss claim needs and keep them updated on progress.
• The Negotiator – evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. Use tactful strategies in challenging situations.
• The Problem Solver – utilize tools to get the job done in a fast-paced environment, including estimate tools, job aids, and settlement platforms, using strong critical thinking skills.
• The Recorder – protect the company financially by executing policies and maintaining clear records in a claims system. Ensure timely and accurate documentation for each claim.

High School/GED

Claims

Preferred Qualifications:

• Residency within 30 miles of the Huntsville, AL metropolitan area.
• 2-3 years of outside adjuster experience highly desired.
• Proficiency in Xactimate and other estimating software.
• Strong critical thinking and technical skills to assess damages and expedite settlements.
• Excellent communication and interpersonal skills for customer service.
• Ability to travel to customers  homes and handle virtual claims countrywide.
• Detail-oriented and organized with focus on high-quality work.
• Residency within the posted location is mandatory.
• Ability to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof.
• Valid driver s license and willingness to travel as part of the job.

You’re Provided With Comprehensive Training:

The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work. Ongoing training opportunities for continuous improvement happen regularly on the job. Please note, you will be required to attend 2-weeks of training in Wheeling, IL.

Notice Of Licensing Requirement:

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes…