Business Systems Analyst M9 Team Member

M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations who desire improved performance and modern, sustainable change. M9 has provided quality IT services and support to more than 30 Federal Agencies and multiple commercial customers nationwide. Our capabilities include digital transformation, software development, cloud migration, applications & infrastructure, cybersecurity, data delivery & analytics, and IT talent solutions.

M9 Solutions is seeking a Business Systems Analyst to work on‑site for a client located in Huntsville, AL. An active TS clearance is required.

• Captures and translates user needs into well‑defined business and functional requirements that support product development, deployment, and continuous improvement.
• Plays a critical role in enhancing usability, improving user experience, and driving user adoption through structured analysis, stakeholder engagement, and workflow design.
• Leads the end‑to‑end collection, analysis, and documentation of user needs from initial prioritization through user story development and refinement.
• Facilitates requirements‑gathering sessions with mission users, product teams, and product owners to define and prioritize backlogs.
• Focuses on user‑centered requirements that improve usability, functionality, and user engagement.
• Decomposes core business needs into concepts of operation (CONOPS), user stories, story maps, workflow diagrams, and briefings.
• Develops and maintains documentation of business rules, logic flows, and operational impacts of proposed solutions.
• Ensures that business objectives and user perspectives are represented in all project phases.
• Supports agile development teams by continuously refining requirements and user stories to ensure clear acceptance criteria and traceability.
• Provides expert‑level consultation for complex projects, offering strategic recommendations that align technology solutions with evolving business needs.
• Analyzes and interprets functional and technical documents to identify business implications and ensures effective implementation.
• Applies intermediate‑level analytical and quantitative skills to solve business and technical problems involving multiple options and constraints.
• Translates abstract problems into actionable solutions that align with business goals.

• Active Top Secret security clearance.
• Bachelor's degree from an accredited college or university in business administration, information systems, or related field; or equivalent work experience.
• 5+ years of experience as a business systems analyst, product analyst, or similar role in a technical or mission‑driven environment.
• Experience using tools such as Jira, Confluence, Lucidchart, or similar for documentation and collaboration.
• Strong understanding of the NIST RMF processes and cybersecurity programs and federal governance.

• Experience supporting federal, defense, or mission‑driven organizations.
• Familiarity with user‑centered design principles, usability testing, and UX strategy.
• Certifications such as CBAP, PMI‑PBA, SAFe Practitioner, or Certified Scrum Product Owner (CSPO).
• Knowledge of software development life cycles (SDLC) and system integration principles.

• M9 Solutions’ pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the position, education, experience, knowledge, skills, abilities, as well as internal equity, location, alignment with market data, applicable bargaining agreement (if any), or other law.

M9 Solutions, LLC (M9) is a Federal contractor and we comply with all applicable federal laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964. We also adhere to the affirmative action requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act,…