Medical Assistant Population Health; PN Administration

Overview

Centered in a clinician provider practice, this individual works in partnership with patients, families, nurses, physicians, other qualified healthcare providers and clinical disciplines. Coordinates care for patients with chronic disease and manages effective care transitions for them within the continuum. Partners with the provider care team for successful preventative care visits to reduce the severity of chronic disease and avoidable acute illness.

Provides effective clinical health coaching to assist patients with self-management of their chronic disease and life-style changes to mitigate health risk. Promotes effective partnerships and utilization of community resources. Facilitates a “shared goal model” within and across settings to achieve coordinated high-quality care that is patient and family-centered.

Minimum Knowledge, Skills, Experience Required
Education: High school graduation or GED required. Post secondary education preferred. Medical Assistant Certification preferred
Experience: Previous 3 years medical experience, preferably in an office/clinic setting caring for chronic disease patients. Preferable knowledge/experience with MCR Annual Wellness Visits, Transition Care Management, and Care Gap documentation, components, and billing. Preferable experience in social or case work.
Additional Skills/Abilities:Core values consistent with a patient/family-centered approach to care. Demonstrates professional and effective written and verbal communication skills. Demonstrates a positive, respectful attitude and professional customer service. Acknowledges patients’ rights on confidentiality issues. Maintains patient confidentiality at all times, and adheres to HIPAA guidelines and regulations. Proactively acts as a patient advocate, responding with empathy and respect to resolve patient/family concerns.