Cashier​/Front Desk

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7 months ago Be among the first 25 applicants

Join to apply for the Cashier/Front Desk role at Altitude Trampoline Parks

Altitude Trampoline Park Huntsville, AL is looking for energetic individuals with a passion for guest experience to join our Team! Our Team Members are tasked with maintaining a safe and fun environment for all Altitude Trampoline Park jumpers.

What You Need

• Excellent communication skills
• Reliable transportation, to and from work
• Completion of in-house safety training
• Work experienced a plus, but not required

• Communicate and enforce all park regulations and jumping rules in a personable and professional manner
• Remain alert and use all senses while supervising park guests
• Establish and maintain a safe environment for patrons in and around jumping surfaces, foam pits, and other activity areas
• Work as a team with other court monitors and Altitude Trampoline Park employees

• Flexible schedule
• Competitive Pay
• Work experienced a plus, but not required

• The front desk is the engine of the park...You make the park run smoothly
• Answer phone promptly and use the guest's name during phone conversation
• Properly open and close the front desk each day according to Standard Operating Procedures
• Ensure the accurate and complete registration/waivers. If uncertain consult with management prior to admitting anyone into the park
• Know all the pricing options, party packages, park hours and facility features by heart
• You are an expert at the Center Edge POS system
• Upsell the park, birthday packages, sessions and retail, as well as programs, promotions and/or discounts available.
• Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
• Maintain a clean, safe, fully stocked and well organized work area
• Accurately book, change and cancel jump appointments
• Be Responsible
• Participate in and help facilitate staff training
• Be on time for your shift
• Attend ALL scheduled staff meetings
• You are a court monitor too
• Peer over to the rock wall, basketball, and main court area from the front desk
• Fill in as a court monitor when needed
• Communicate to management any and all occurrences involving staff or guests in the park that require attention
• Communicate and enforce all park regulations and jumping rules in a personable and professional manner

• Seniority level
  
  Entry level

• Employment type
  
  Part-time

• Job function Other
• Industries Entertainment Providers

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