HudsonAlpha - Program Support Specialist

Institute Overview

The Hudson Alpha Institute for Biotechnology ((Use the "Apply for this Job" box below).) is a non‑profit organization with the mission to use biotechnology and basic biological research to make important discoveries, improve human health, stimulate economic development, inspire young people to seek careers in science and teach members of the public the importance of science in their everyday lives. Located in Cummings Research Park in Huntsville, Alabama, one of the world’s leading science and technology parks, Hudson Alpha’s campus contains state‑of‑the‑art laboratories for biological research and development, as well as education, in the areas of genomics, genetics and personalized medicine.

Program Support Specialist (Full‑Time)

Educational Outreach is an essential component of the Hudson Alpha mission. The Institute seeks to expand interest in the science, technology, engineering and mathematical fields by developing instructional programs that spark curiosity among students and allow teachers to illustrate the potential of applied research. The education and outreach programs of Hudson Alpha are organized around two guiding principles: preparing the future biotechnology workforce and cultivating an awareness of the influence of genetics and biotechnology on the lives of all citizens.

The Program Support Specialist works collaboratively with educational program managers to plan and execute the non‑instructional aspects of Educational Outreach programs. This position supports the success of these programs by coordinating necessary resources and information with both internal and external stakeholders and vendors. The Program Support Specialist also employs exceptional customer service standards to ensure a welcoming and comfortable experience for program participants.

• Provide non‑instructional support for educational programs as directed by the program manager
• Develop, execute, and monitor registration/application processes, including coordinating the applicant selection process, collecting and archiving participant data, producing participant reports, etc.
• Research and select internal and external venues and caterers based on the specific needs of each program, including confirming and negotiating availability, amenities, menus, pricing, etc.
• Develop and execute strategies for marketing programs to target audience(s), in conjunction with the Communications department, including creating and maintaining collateral such as webpages, brochures and flyers that are consistent in tone and message, upholding Hudson Alpha Institute brand and image
• Compile and distribute pre‑arrival information to participants, including processing any required participant forms and waivers
• Coordinate all onsite participant arrival/departure activities, including preparing name tags, implementing check‑in/out procedures, distributing information and materials, etc.
• Procure all necessary resources and materials for program implementation, including referencing budgeted expenditures, obtaining quotes, tracking inventory, etc.
• Coordinate and submit all programmatic invoices and payment requests to the Finance department
• Perform other related duties as assigned

• Bachelor’s degree in a business‑related discipline preferred
• Minimum 2 years of related experience

• Service oriented with exceptional attention to detail and well‑developed written and oral communication skills
• Strong organizational and project management skills with ability to multi‑task and manage time and resources effectively
• Ability to excel within a fast‑paced, highly collaborative team structure and a rapidly evolving, scientific industry
• Proficient in utilizing dynamic technologies (e.g., Microsoft Office, G‑Suite, etc.) in a professional setting;
  Adobe CC suite competency a plus
• Highly motivated team player with ability to develop and maintain collaborative relationships with all levels within and external to the organization
• Excellent critical thinking, problem solving and analytical skills
• Demonstrates a high degree of integrity, professionalism, civility and ethics in all…