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Customer Service Rep Customer Success Mgr./ CSM

Customer Service Quality & Process Improvement Lead

Job in Huntsville, Madison County, Alabama, 35824, USA
Listing for: LG Electronics North America
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 53000 - 60000 USD Yearly USD 53000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading technology company in Huntsville, Alabama, is seeking a Customer Service Quality Specialist to enhance customer service performance. The role involves evaluating interactions, identifying operational gaps, and implementing improvements. The ideal candidate should have over 3 years' experience in contact center operations, strong analytical skills, and excellent communication abilities. Competitive compensation is offered within a range of $53,000 to $60,000, along with comprehensive benefits including health insurance and a 401(k) plan.
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