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Senior SaaS CSM | Drive Adoption & Revenue

Job in Huntsville, Madison County, Alabama, 35824, USA
Listing for: Adtran
Full Time position
Listed on 2026-01-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Senior SaaS CSM | Drive Adoption & Revenue Growth
A leading telecommunications company located in Huntsville seeks a Customer Success Manager. This role involves managing a portfolio of SaaS customers, analyzing usage metrics, and ensuring product adoption. The ideal candidate has a Bachelor’s degree and 8-12 years of experience, preferably in Broadband/Telecommunications. Strong communication skills and a customer service focus are crucial. Candidates should expect some travel as part of the position.
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Position Requirements
10+ Years work experience
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