Business Process Specialist

Business Process Specialist

The salary range (or hiring range) for this exempt position has been established at $210,000–$220,000
. This range represents the company’s good‑faith and reasonable estimate of the possible compensation at the time of posting.

• Company holidays and paid time off
• Medical, dental, and vision insurance
• Life and disability insurance
• 401(k) with company match

This position will remain posted until filled or withdrawn.

Kwaan Tech, a subsidiary of Cape Fox Corporation, provides high‑quality technical and professional services to government customers. We are committed to excellence, mission support, and strengthening the communities we serve.

Kwaan Tech is seeking a highly skilled Business Process Specialist with CTR expertise to join a diverse, mission‑driven team supporting strategic program evaluation, analytics, and continuous improvement efforts for a high‑visibility federal customer. This role requires exceptional analytical ability, strong experience in business process improvement, and the capability to support both steady‑state and surge operational environments.

The selected candidate will contribute to developing and evaluating programs, policies, and organizational strategies that enhance mission effectiveness. They will play a key role in providing technical analysis, analytic strategy support, and decision support to senior leadership.

• Develop and implement evidence‑based programs, policies, and organizational structures
• Analyze effectiveness of strategies used by programs, policies, and organizations
• Evaluate factors contributing to variability in program or organizational performance
• Support refinement and development of support agreements
• Provide technical writing, quality assurance (QA), and program reporting
• Deliver decision support to senior leaders and assist with industrial base management

• Conduct continuous improvement analysis using internal and benchmark data
• Support daily operational processes, including surge requirements
• Develop, refine, and monitor metrics to identify risks and improvement opportunities
• Perform statistical analyses of production, schedules, performance, services, and product usage
• Conduct business process mapping and performance measurement activities

• Maintain accurate record‑keeping for visualization, production, communications, and dissemination activities
• Ensure quality and consistency across visualizations, briefings, and reporting products
• Conduct ad hoc and recurring analytic tasks such as surveys, stakeholder analyses, and process improvement studies

Travel Requirements

0 - 10%

• Active TS/SCI clearance with a CI poly (must be in place prior to start)
• 5–7+ years of Business Analyst experience
• Prior Military Experience required
• College education preferred

Category

Information Technology

Location