Operations Manager

Overview

Create value at TC Transcontinental.

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976.

With approximately 7400 employees, TC Transcontinental is a North American leader in flexible packaging, a Canadian retail marketing services provider, Canada's largest printer, and the Canadian leader in French-language educational publishing. Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental's commitment to its stakeholders is to pursue its business activities in a responsible manner.

We take care of our team, support each other and cultivate a sense of belonging for all.

We are currently looking for an Operations Manager to join our Huntley, IL team.

This role oversees the daily operations of manufacturing and production processes within a flexible packaging company. This role is responsible for ensuring efficient and cost-effective production, maintaining high product quality, and adhering to safety and environmental standards. The manager coordinates with cross‑functional teams, including maintenance and quality assurance, to meet operational goals and customer demands.

Compensation: $100,000 – $125,000 per year, DOE. Plus bonus.

When your actions lead to success:

• Evaluate plant equipment, production methods, and equipment maintenance in cooperation with the Maintenance Manager; to develop, purpose and document suggestions to improve quality and productivity.
• Mentor and develop production supervisors and other direct reports by providing ongoing feedback and coaching, training, performance evaluations, etc...
• Problem‑solve issues that impact employee safety, food safety, quality, service, waste, and efficiency.
• In cooperation with HSE Team, identify and anticipate safety concerns and hazards.
• Lead the development of work instructions where applicable and oversee training plans.
• Utilize appropriate Key Performance Indicators (KPI's) to hold departments accountable to performance.
• Make disposition and rerun decisions on product quality issues.
• Develop budgets for all production departments and ensure budget targets are met.
• Attend Management Review and carry out corrective/preventative actions.
• Assist in the setting of machine standards and monitor trended performance against those expectations.
• Prepare for and participate in customer, supplier, or vendor visits as requested.
• Work closely with Production Schedulers to create an efficient prioritization of jobs, managing on‑time service levels.
• Assist in writing Capital Acquisition Requests (CAR's) by determining business case and ROI.
• Foster effective working relationships between all departments.
• Engage plant employees in collaborative efforts to resolve problems.
• Support recruiting, selection, onboarding, and training activities for production team members.
• Participate in meetings such as:
  Department Meetings, Safety Committee, Emergency Response Team, etc.
• Create, audit and revise training processes and documentation as needed.
• Ensure consistency amongst direct reports by communicating expectations effectively.
• Perform other essential and non‑essential functions as assigned.

When your expertise drives us:

• Uphold the highest ethical standards, including TC Transcontinental's Code of Conduct and Values.
• Comply with standard operating procedures, including but not limited to:
  Safety, Good Manufacturing Practices (GMP), Safe Quality Food (SQF), Continuous Improvement (CI) and other policies established by the Company.
• Initiate action on or report all observed safety, quality, and food safety problems.
• Follow procedures for proper handling, labeling, storage, and use of supplies and materials.
• Follow through on commitments in a timely manner and perform responsibilities to expected outcomes.
• Identify and participate in learning activities that promote personal and professional growth.
• Experiment with new processes and ideas to drive innovation and continuous quality improvement.
• Take appropriate risks and learn from resulting successes and mistakes.
• Communicate openly, truthfully, and…