Lab Quality Assurance Coordinator

Cabell Huntington Hospital is seeking a full-time Lab Quality Assurance Coordinator
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• Functions as a member of the Cabell Huntington Hospital (CHH) Laboratory Services Team, playing a central role in the quality assurance, performance improvement program, and the training of laboratory personnel.
• Manages the QA/PI program for the purposes of monitoring and evaluating the quality and appropriateness of patient care services provided by CHH. Helps develop annual performance improvement initiatives and action plans and submits an annual assessment of the QA/PI program to the Medical Director and Laboratory Manager.
• Evaluates the quality of services and adequacy of equipment, personnel, and working accommodations through on-site inspections and/or review of reports in various areas of the laboratory department, writing and presenting summaries, reports, charts, and graphic representations on topics concerning laboratory services and quality assurance, and analyzing current and historical data for trends.
• Plans and conducts studies on technical and administrative problems involving personnel, organizational structure, new technology, program deficiencies, reporting systems, etc.; recommends changes based on findings.
• Interprets agency policies and directives, prepares guidelines governing laboratory operations, and advises supervisors on the preparation, maintenance, review, and revision of procedure manuals. Plans for and implements laboratory improvement programs and writes Standard Operating Procedures (SOP) and instructions relevant to a comprehensive QA/PI program.
• Determines training objectives and develops curriculum and materials to accomplish objectives, creating original materials for quality control training and selecting techniques that represent the most current and effective laboratory processes.
• Assists with the establishment of professional standards that comply with accreditation requirements and regulatory procedures including Joint Commission, CAP, AABB, OSHA, CLSI, and CLIA, developing criteria consistent with accreditation requirements and ensuring they can be measured, controlled, collected, and evaluated efficiently.
• Ensures compliance with proficiency testing programs, plans, implements, and coordinates acceptable proficiency testing programs in all areas of laboratory medicine, advising the Medical Director, Laboratory Manager, and Supervisors on annual survey selection and coordinating ordering of surveys with procuring authority.
• Oversees a comprehensive training and competency assessment program for all laboratory medicine personnel, identifying training needs, arranging and personally conducting in-service training in Current Good Manufacturing Practices, evaluating effectiveness, and recommending improvements.
• Maintains current professional advances through formal education and professional training and networking, ensuring the adequacy of scientific knowledge applied in the performance of required tests and recommending addition or deletion of new tests to the laboratory’s service.
• Establishes and maintains liaison with other Federal and state agencies, accrediting organizations, academic institutions, and commercial and private laboratory facilities to keep abreast of new developments and coordinate mutually beneficial projects.
• Develops instructions for converting from manual to automated testing systems and obtains necessary approvals to implement new techniques or practices at CHH Laboratory or outreach facilities, preparing professional implementation plans and standardizing SOPs throughout CHH and outreach facilities.
• Utilizes the cloud-based software suite for maintenance and upkeep of document control, inspection readiness module, and compliance/continuing education requirements.
• Recognizes and defines testing problems, evaluates methods for solution, implements alternative approaches, ensures the quality of laboratory services and adequacy of equipment, personnel, and working accommodations through inspections and/or reviews, and explores sources and methods of obtaining necessary resources.
• Establishes record-keeping systems to assure the accuracy and validity of test results and facilitates preparation of medical documentation that meets professional standards and accreditation agency requirements.
• Protects patient confidentiality by following the Hospital’s Ethics-Confidentiality and Privileged Information Act (HIPAA) and follows established CHH and laboratory guidelines for personal phone use.
• Participates in training students and new employees following laboratory guidelines and performs duties that may not be directly assigned, regularly helping others and completing assigned duties in a timely manner.
• Performs other duties as assigned and takes advantage of opportunities to gain knowledge and foster development of new ideas and concepts.

• Strong communication skills, customer service oriented; BLS certification required and must be maintained during…