Branch Ambassador - Western Suffolk Area

Full Time Branch Ambassador - Western Suffolk Area

The Reimagined Branch

Experience:

Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. Banking should fit our customers’ everyday lives—not the other way around.

As a Branch Ambassador, you’ll use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll perform a wide variety of transactions—including check cashing, deposits, transfers and withdrawals—while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience.

Our rapidly changing tech and financial environment requires Ambassadors who are adaptable, growth‑mindset and customer‑experience–obsessed.

• You’re friendly and engaging, connecting with customers—whether helping with technology challenges, having casual conversation or simply showcasing our services and products.
• You reduce customer financial anxiety by determining personal and business financial needs and directing them to the right experts.
• You ensure compliance, audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.
• You support customers across all branch areas—from cash handling to service needs—rotating as required by customer demand.
• Every Ambassador is an expert, improving the retail customer experience with fewer handoffs.
• You’re naturally curious, eager to learn about Capital One’s products, services and experiences.
• You’re digitally savvy, showcasing mobile and online options, educating customers on banking channels.
• You are a team player, inspiring teammates as they inspire you.
• You research and answer inquiries to enhance retention and engagement using various tools and channels.
• You can travel between branches in the assigned local area to support the market.

• High School Diploma, GED, or equivalent certification.
• At least 1 year of retail, sales or customer service experience.
• At least 6 months of cash handling experience.

• Associate’s degree.
• 2+ years of retail, sales or banking experience.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Bay Shore, NY: $51,542 - $54,600 for Branch Ambassador
Commack, NY: $51,542 - $54,600 for Branch Ambassador
Huntington Station, NY: $51,542 - $54,600 for Branch Ambassador
Lindenhurst, NY: $51,542 - $54,600 for Branch Ambassador

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation, please contact Capital One Recruiting at or via email at Recruitin All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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