Automotive Insurance Specialist

Empire Automotive Group provided pay range:
This range is provided by Empire Automotive Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$50,000.00/yr - $/yr

Insurance Agent – Empire Automotive Group

Location:

Huntington, New York

Schedule:

Monday–Friday (weekday availability required)
Compensation:
Competitive Salary + Commission

Ready to take your insurance career to the next level? Empire Automotive Group is on the lookout for a driven, personable Insurance Agent who thrives on building relationships and delivering top-tier service.

If you’ve got experience selling auto insurance policies and crafting coverage packages that meet customer needs, this is your chance to join a fast-paced, high-performing team that’s passionate about excellence.

• Connects easily with clients and earns their trust
• Communicates with confidence and clarity
• Brings energy, professionalism, and a winning attitude to every interaction

• Professionally answer incoming calls and warmly greet customers, ensuring a positive first impression.
• Review and confirm all scheduled appointments for the current business day, rescheduling as needed and completing daily outbound call activities.
• Clearly and confidently explain complex financial products in terms customers can easily understand.
• Address customer concerns with empathy and efficiency, offering timely solutions related to insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing inquiries.
• Build trust and rapport with both customers and team members through consistent, respectful communication.
• Accurately document customer interactions and concerns, track resolution progress, and proactively identify opportunities to upsell relevant products and services.
• Gain a thorough understanding of the automotive manufacturer’s standards for customer satisfaction and apply them in daily interactions.

• Licensing & Experience
  • Holds active and in-good-standing Insurance Agent and Broker licenses
  • Minimum one year of Auto Insurance sales experience
  • At least one year of prior customer-facing or telephone-based service experience
• Skills & Attributes
  • Strong negotiation abilities with a proven track record of influencing outcomes
  • Exceptional communication, interpersonal, and organizational skills
  • Demonstrates professionalism through reliable presence and business-appropriate attire
  • Empathetic listener who understands the value of customer connection
  • High-performing, self-motivated work ethic suited to fast-paced, results-driven environments
  • Committed to delivering outstanding customer service by building trust, showcasing expertise, and driving satisfaction
  • Friendly, enthusiastic, and dependable with a positive, team-oriented mindset
  • Receptive to constructive feedback and focused on continuous improvement
• Operational Readiness
  • Flexible scheduling availability, including weekends and holidays
  • Proficient in multitasking and computer systems, including Microsoft Office
  • Maintains a clean, organized, and detail-oriented workspace
  • Bilingual in English and Spanish (preferred)

We are an equal-opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• 401k Plan
• Paid time off (PTO)
• Competitive Pay Plans
• Health Insurance
• Dental Insurance
• Vision Plans
• Promotion from within