Charter Sales & Operations Executive

Overview

On behalf of our client, we're recruiting a Charter Sales & Operations Executive to join their team on a permanent basis. This is a full-cycle role combining charter sales, client relationship management, and end-to-end trip delivery, supporting a global client base with a highly personalised 24/7 service. Our client arranges complex private aviation solutions for an exceptional range of customers, including HNWIs, entertainment and touring clients, sports teams, government and defence, tour operators, cruise operators, and more.

The focus is simple: deliver outstanding service, every time, and build trusted, long-term relationships. We are looking for an experienced charter broker who thrives in a fast-paced environment and is ready to take the next step with a well-established company, strong team culture, and high standards.

Role: Charter Sales & Operations Executive
Salary: On Application
Contract: Permanent
Location: Greater Los Angeles/Orange County area

• Generate a pipeline of qualified sales prospects.
• Initiate and maintain business relationships with existing and prospective customers.
• Troubleshoot and solve problems on flights.
• Work on current booked flights, handling etc.
• Designate tasks associated with current booked flights, trip sheets etc.
• Oversee charter quotes, contracts and trips sheets sent to clients in a timely manner.
• Oversee operator documents, additional insurance, and ARGUS / Wyvern reports etc.
• Close out trips with operators and approve invoices.
• Enter all prospect information into the contact management database.
• Identify and understand the needs of the customer to recommend the most appropriate charter options.
• Quote the customers.
• Administer contract paperwork on trips sold.
• Set up pre-flight arrangements with handlers (FBO), concierge service such as cars if needed, catering etc. Send a trip sheet to the customers.
• Monitor aircraft for arrival/departure and any information updates for immediate communication to customers.
• Handle post-flight closeouts.
• Conform to standard operating procedures for sales as established by the company, including sales calls.
• Be willing to travel on company business to meetings or sales events.

• Proven extensive experience in charter brokerage or aviation.
• Strong market knowledge and ability to adapt to changing conditions.
• Excellent client relationship and communication skills.
• Motivated, competitive, and results oriented.
• Strong organizational skills and attention to detail.
• Team player who appreciates the value of co-operation within a local office and international teams.
• Good integration / interaction with other team members.
• Flexibility to handle time-sensitive issues, including out-of-hours support.

If you are interested in applying for this position and you meet the requirements, please send your updated CV to:
Natalie Dalkin at Line Up Aviation

Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity.