Assistant Store Manager

Assistant Store Manager – O’Reilly Auto Parts

Join to apply for the Assistant Store Manager role at O’Reilly Auto Parts
. This position supports the Store Manager in sales, customer service, store appearance and operations, and manages the store during the Store Manager’s absence.

$16.50 – $24.50 per hour. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums.

• Lead the store team members in providing excellent customer service to retail and professional customers.
• Supervise retail showroom customer service levels and execute customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc.).
• Ensure retail sales counter is adequately staffed, especially during peak retail business hours.
• Assist the store manager in setting team member goals, providing feedback, coaching/mentoring, and ensuring current training.
• Participate in the hiring process: recruiting, scheduling and interviewing, evaluating candidates.
• Answer telephone calls according to company policy.
• Process buy‑online/ship‑to‑store, hub, and store‑to‑store transfers and DC add orders.
• Handle outside purchase orders, special orders, and cost clarifications.
• Process returns and exchanges, issue refunds accurately, and manage returns area.
• Invoice retail merchandise before product leaves the store.
• Communicate Zipline messages and complete merchandising tasks.
• Ensure team members adhere to company policies, posted work schedule and clock‑in/out procedures.
• Perform all store opening/closing duties, day‑end procedures, cash and deposit handling, security tasks, and vehicle security.
• Support store building and exterior maintenance as needed.
• Perform other duties as assigned.

Bilingual candidates are encouraged to apply.

• Sales Specialist Training
• Assistant Manager Certification
• RSS Certification

• Certified Parts Professional Certification
• ASE Certification
• Fluency in multiple languages (Spanish highly desired)

• Competitive wages & paid time off
• Stock purchase plan & 401(k) with employer contributions starting day one
• Medical, dental, & vision insurance with optional FSA
• Team member health/wellbeing programs
• Tuition educational assistance programs
• Opportunities for career growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy, age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information, or another protected status as defined by local, state or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to:  or call (800) 471‑7431 option 1, providing your requested accommodation and position details.