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Senior SaaS Support Specialist & Escalation Lead

Job in Huntington Beach, Orange County, California, 92615, USA
Listing for: The Mortgage Office (Applied Business Software Inc.)
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 80000 USD Yearly USD 65000.00 80000.00 YEAR
Job Description & How to Apply Below
A leader in private lending technology is seeking an experienced Customer Service Representative who will deliver exceptional customer and technical support. The role includes handling advanced troubleshooting, mentoring Tier 1 specialists, and collaborating with engineering teams. The ideal candidate has a bachelor's degree, 2-5 years in technical support, and proficiency in customer support software. This position offers competitive compensation with a pay range of $65,000 - $80,000 annually, along with comprehensive health and retirement benefits.
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Position Requirements
10+ Years work experience
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