Senior Human Resources Manager

Who We Are: 7 Leaves Café is more than a coffee and tea shop. We are a mission-driven specialty beverage brand and a gathering place built on connection, culture, and craft. Since opening our first store in 2011, a small dream shared by siblings and friends has grown into over 40 locations across California, Nevada, and Arizona, with more than 1,200 team members.

Our mission is simple: enrich the human experience through thoughtfully crafted beverages, a welcoming environment, and a people first culture.

This role is ideal for an experienced HR leader who thrives in a fast-paced, scaling environment and can balance day-to-day execution with long-term organizational strategy. The Senior HR Manager serves as a trusted advisor to Operations, guiding leaders, strengthening systems, and ensuring our People practices reflect 7 Leaves' values and commitment to servant leadership.

Position Details & Work Requirements:

Salary Range - $105,000 - $125,000 annually (Exempt)

Location - Onsite at our Huntington Beach Corporate Office

• Work Environment:
  Hybrid, with occasional visits to stores or field locations
• Travel:
  Up to 10-15%, depending on operational needs, investigations, training, or store openings
• Physical Requirements:
  
  Must be able to sit for extended periods and occasionally lift up to 15 lbs. Reasonable accommodations will be provided for qualified individuals.

What You'll Do:

• Lead and mentor HR Managers, HR Specialists, and administrative team members.
• Ensure compliance with federal, state, and local employment laws (CA, NV, AZ).
• Oversee investigations, corrective action, and sensitive employee relations matters.
• Manage leaves of absence, ADA/FEHA accommodations, WC, and multi-state compliance.
• Annually review, update, and communicate HR policies and the Employee Handbook.
• Strengthen workplace culture emphasizing psychological safety, respect, and accountability.
• Champion DEIB initiatives embedded into hiring, onboarding, development, and performance.

• Lead Training managers responsible for curriculum development, onboarding, LMS management, and leadership pathways.
• Ensure Training and HR operate as a unified People team with shared priorities.
• Elevate new hire orientation, learning systems, and ongoing training for store, operations, and corporate teams.
• Collaborate with Operations and Quality to ensure product mastery and service standards.
• Build scalable leadership development programs for Supervisors, Managers, and District Managers.

• Oversee hiring for corporate roles and store leadership to ensure fair, compliant, values-aligned selection.
• Manage benefits administration, broker relationships, and open enrollment processes.
• Partner with payroll to maintain accuracy and compliance in multi-state wage and hour practices.
• Lead annual compensation review and salary band management to ensure equity and competitiveness.
• Collaborate with Finance & Operations on workforce planning, labor strategy, and retention initiatives.

• Coach leaders on performance expectations, documentation, conflict resolution, and servant leadership.
• Guide progressive discipline and terminations to ensure fairness and compliance.
• Conduct exit interviews and synthesize insights to inform retention and cultural initiatives.
• Promote a culture of honest feedback, strong communication, and continuous improvement.

• Ensure HR data integrity and build dashboards to track turnover, retention, compliance, and workforce trends.
• Leverage Paylocity and LMS systems to improve workflow, communication, and team member experience.
• Use data to identify opportunities and provide insights to senior leadership.
• Partner with Branding, Product, Training, and Operations on engagement programs and internal communication.
• Serve as a People strategy leader contributing to organizational development and future growth planning.

Success in this role will be measured by improvements in:

• Reduced turnover and improved new hire retention
• Strong training compliance and leadership bench readiness
• Fewer ER escalations through strong coaching and early intervention
• Consistent multi-state compliance with clean audit results
• High manager satisfaction with HR…