Medical Receptionist

Company Description

Anew Era TMS & Psychiatric multi-clinic practice is looking for a qualified candidate to join our fast-growing company. Anew Era TMS, part of the Discovery

MD professional psychiatric division, prides itself on its close culture and clinical excellence, focusing on helping patients sustain their mental health wellness goals and bringing hope to those suffering.

Compensation Range: $17 per hour - $22 per hour

Compensation will depend on geographic region, education, and experience.

Our Offer to You!

We are dedicated to empowering our employees with professional and personal development by providing:

• 401(k) with company match

• Healthcare benefits

• Vacation and sick days

• Employee referral program

• Employee discounts

• Continuing education (CE) programs and training

• Weekly training opportunities

• Advancement opportunities within the organization

Job Description

Anew Era TMS & Psychiatric multi-clinic practice is seeking a qualified candidate for our Huntington Beach office. The ideal Medical Receptionist should have excellent communication skills for effective interaction over the phone and in person, along with organization and time management skills to handle various tasks. Must have excellent interpersonal skills to positively interact with potentially upset or stressed patients. We are looking for a positive individual to join our team of staff and providers.

• Greeting patients professionally in person and on the phone.
• Answering patient calls and voicemails promptly and courteously.
• Confirming follow-up appointments and sending virtual appointment reminders as needed.
• Optimizing provider schedules and patient satisfaction through efficient scheduling.
• Comforting patients by addressing anxieties and answering questions effectively.
• Notifying providers of patient arrivals.
• Updating patient records and following all protocols regarding insurance verification.
• Collecting copays and scheduling follow-up appointments.
• Maintaining office inventory and equipment by anticipating supply needs.
• Occasionally verifying insurances.
• Mental health experience is a plus.

For a virtual tour of our facility, visit our website at

Qualifications

• Associates or Bachelor’s degree preferred.
• Behavioral or psychiatric office experience preferred.
• Experience with Office Ally, Next Gen, or other electronic medical records systems preferred.
• Excellent communication and customer service skills.
• Strong organization and time management skills.
• Detail-oriented and highly dependable.
• Team player who works well with others.

We encourage applicants who meet some but not all qualifications to apply, as we value diversity and inclusive environments.

Additional Information

We are an EEO employer M/F/D/V, maintain a drug-free workplace, and perform pre-employment substance abuse testing. All qualified applicants will receive consideration without regard to age, race, color, religion, sex, or national origin.

For more about our benefits, visit

#ANEW
123

Discovery Behavioral Health values a diverse staff reflecting the communities we serve and encourages multiple perspectives and experiences.