Spa - Dual Therapist; Massage​/Esthetician

Spa - Dual Therapist (Massage/Esthetician) FT

Pasea Hotel & Spa, 21080 Pacific Coast Highway, Huntington Beach, California, United States of America

Posted Monday, February 2, 2026 at 8:00 AM

Who We Are: Surf City U.S.A.'s hotel and spa is a modern oasis with an unrivaled sense of clean coastal style. Set adjacent to the chic shops of Pacific City, steps from the Pacific Ocean, and a short stroll from the iconic Huntington Beach pier, Paséa Hotel & Spa is one of the most desired Orange County accommodations. The property features 250 luxurious guest rooms with unparalleled ocean views, a Balinese inspired spa, a boutique café, as well as two pools, a hot tub, a newly renovated full‑service restaurant, and rooftop lounge all with breathtaking ocean views.

At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay.

Are you ready to take your career to the next level? Let’s Apply Today!

The Dual Esthetician & Massage Therapist is responsible for providing exceptional guest service through high‑quality facials, body treatments, and massage modalities while upholding all spa protocols and safety standards. This role supports a luxury spa environment by assessing guest needs, performing professional treatments, promoting additional services and retail products, and maintaining a clean, organized, and welcoming treatment area. The position requires a high level of technical skill, professionalism, and the ability to personalize each service to deliver an outstanding guest experience.

WHAT YOU WILL ACCOMPLISH

• Provide consistent, professional esthetic and massage services in accordance with spa protocols and industry‑accepted certification practices.
• Conduct thorough consultations to develop appropriate and safe treatment plans based on guest needs; provide pre‑ and post‑treatment guidance.
• Maintain strict confidentiality and adhere to all draping, hygiene, infection‑control, and Bloodborne Pathogen procedures.
• Deliver exceptional customer service by listening and responding to guest needs, ensuring comfort, safety, and satisfaction throughout all services.

Service Knowledge & Upselling

• Maintain full knowledge of all spa treatments, products, and amenities offered.
• Actively promote and upsell additional treatments, enhancements, retail products, and spa programs to drive guest satisfaction and revenue growth.
• Explain features and benefits of products and services in a clear and guest‑friendly manner.

Operational Responsibilities

• Prepare treatment rooms according to spa standards; maintain cleanliness, sanitation, and restocking of rooms, linens, tools, and supplies.
• Manage scheduling needs by starting and finishing services on time and monitoring schedules to minimize delays.
• Use computer systems to accurately chart guest details, update records, and document all services performed.

Safety & Compliance

• Follow all spa, hotel, and OSHA safety guidelines, including proper use of required PPE and compliance with HAZMAT programs.
• Immediately report any safety concerns, equipment issues, injuries, or unusual guest reactions to management.
• Maintain valid licenses, permits, and certifications required by state and local regulations.
• Resolve guest concerns within scope; elevate issues to management when appropriate.
• Coordinate with Spa leadership, Front Office, Housekeeping, and Engineering to ensure seamless operations and facility readiness.
• Attend required training sessions, departmental meetings, and continuing education to enhance skills and ensure service consistency.

WHAT YOU WILL BRING

• Active state‑issued licenses/permits for both Esthetics and Massage Therapy.
• Three to five years of experience in a luxury spa, hotel, resort or similar environment preferred.
• Proficiency in performing the full range of esthetic services (facials, skin care treatments) and diverse massage modalities (Swedish, deep tissue, etc.).
• Ability to maintain accurate records, use computer systems, and communicate professionally in person, by phone, and electronically.
• Strong interpersonal skills, professionalism, and a passion for delivering excellent guest…