Senior Product Manager

Overview

About Applied Business Software, Inc., the maker of The Mortgage Office®, is the industry leader in private lending and loan management technology. Since 1978, our software has powered thousands of lenders, including private money firms, municipalities, CDFIs, Tribal Nations, universities, franchisors, third-party servicers and other non-bank lenders, helping them streamline, automate, and scale their lending operations with confidence.

About The Role
The Senior Product Manager will own customer-facing product areas that shape how 1,500+ customers use our platform daily. You’ll lead features like our portal, reporting tools, tax & compliance workflows, and data validation systems, supporting billions in loan volume. You’ll join a growing Product team, partnering closely with the Director of Product to drive strategy and roadmap. Our customers range from private lenders to fund managers, municipalities, and non-profits, giving you exposure to diverse use cases s role offers strong ownership for a senior IC ready for strategic work, with clear growth into management for high performers.

• Strategic Product Ownership
  • Own product strategy and roadmap for your domain in partnership with Director of Product
  • Drive prioritization — balance customer requests, strategic initiatives, and technical debt
  • Define and track success metrics tied to retention, adoption, and revenue impact
  • Make tough trade-off decisions on what to build, what to defer, and what to kill
• Cross-Functional Partnership
  • Partner with Customer Success and Support to understand pain points, churn drivers, and adoption barriers
  • Collaborate with Sales to identify competitive gaps and revenue opportunities
  • Coordinate with Engineering on technical approach, capacity planning, and delivery
  • Drive go-to-market efforts for major features
• Execution Excellence
  • Transform customer feedback and business needs into clear product requirements
  • Own your backlog — prioritize based on customer impact, business value, and feasibility
  • Drive features from discovery through launch, ensuring quality and adoption
  • Balance new feature development with operational stability and technical debt
• Customer & Market Focus
  • Develop deep expertise in loan servicing operations and customer workflows
  • Conduct customer research and discovery to validate problem/solution fit
  • Build relationships with strategic customers to gather feedback and validate direction
  • Translate diverse customer needs into scalable product solutions

• 4-8 years product management experience with proven success in B2B SaaS
• Track record of owning product strategy and roadmap for complex, multi-stakeholder products
• Exceptional prioritization judgment — you know how to make tough trade-offs and protect the roadmap
• Strong strategic thinking — you can see the big picture while managing execution details
• Excellent stakeholder management — you build trust and alignment across teams
• Customer-centric mindset — you deeply understand customer needs and advocate for their experience
• Technical aptitude — you can work effectively with engineering on complex systems and technical decisions

• Experience in fintech, financial services, or highly regulated industries
• Domain knowledge in lending, loan servicing, or financial operations
• Experience with customer-facing products, portals, or self-service platforms
• Track record of driving measurable impact on customer retention, NPS, or product adoption
• Experience working with reporting, data exports, or compliance-sensitive features

• Compensation Range: $130,000 - $150,000 OTE
• Comprehensive health, dental, and vision coverage
• 401(k) with company funded match
• Mission-driven company with a 45+ year legacy and industry-leading products trusted by thousands of lenders
• Collaborative, supportive team known for long tenure, deep expertise, and a culture built on trust and integrity
• Help modernize and evolve the leading platform in private lending technology
• Beautiful Huntington Beach or San Mateo office with a tight-knit culture
• Competitive compensation and room for professional growth
• Performance-based bonuses
• Generous PTO
• Modern workspace with on-site amenities
• Awesome company Christmas party

The Pay Range For This Role Is 115, USD per year (Huntington Beach, CA)