Highway Maintenance Officer

Overview

We're looking for a proactive and community-focused Highway Maintenance Officer to help keep Cambridgeshire's highway network safe, resilient, and well-maintained. In this frontline role, you will oversee reactive, and/or cyclical maintenance across footways, cycle routes, carriageways and public rights of way - ensuring the network meets the needs and expectations of our communities. You'll collaborate closely with residents, contractors, parish and town councils, and internal teams to deliver high-quality maintenance works, respond to incidents, and contribute to Cambridgeshire County Council's commitment to excellent customer service and a safe, efficient highway network.

For more information or to chat about this opportunity please contact local.hi

• Carrying out routine and ad-hoc highway inspections to identify defects and inform maintenance planning.
• Investigating reported highway issues, engaging with local communities, and conducting on-site assessments, measurements and (when required) intrusive investigations.
• Responding to incidents such as flooding, collisions, vehicle fires or oil spills—sometimes outside normal working hours.
• Ordering and managing maintenance works in partnership with contractors, including defining scope, costs, and traffic management requirements.
• Coordinating reactive and planned works to minimise network disruption and ensure value for money.
• Building strong relationships with local communities, parish/town councils and campaign groups to understand local priorities and keep stakeholders informed.
• Playing an active role in promoting a "one team" culture and contributing to organisational sustainability and Net Zero goals.

• A-Levels / NVQ Level 3 (or equivalent).
• HND (or equivalent) in Civil Engineering, Highways or Construction.
• Experience working in highways or construction sectors.
• Strong organisational, communication and problem-solving skills.
• Ability to work autonomously and prioritise competing demands.
• Confident IT skills across Microsoft applications.
• Understanding of equality, diversity and inclusion.
• Ability to contribute to the Council's Net Zero 2030 commitment.
• Flexibility to travel to sites (including locations with limited public transport) and occasionally work outside standard hours.
• NRSWA Streetworks Supervisor qualification.
• Knowledge of highway legislation (e.g., Highways Act 1980, NRSWA 1991).
• Experience in customer or community engagement.
• Awareness of sustainable practices in highways and drainage.

You'll be part of a supportive team passionate about delivering high-quality services for communities across Cambridgeshire. Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme.
• Take your bank holidays flexibly to better suit your personal circumstances.
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
• Opportunities to nominate and receive Employee Recognition Awards.
• Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.