Human Resources Manager

Overview

As the Human Resources Manager at Jackrabbit Technologies, you will be responsible for leading and administrating day-to-day HR functions to ensure operational excellence. Reporting to the Director of People and Culture, you will act as a tactical partner in implementing programs that support employee engagement, productivity, and company objectives. Your role is critical in maintaining a compliant, efficient, business aligned, and people-centric environment while managing the core lifecycle of our team members.

• Operational Leadership:
  Manages core HR functions, ensuring project and department milestones are met in adherence to approved budgets.
• Talent Management:
  Administers full-cycle talent acquisition and onboarding processes to ensure the right talent is brought into the organization.
• Total Rewards & Payroll Partnership:
  Manages pay and benefits programs; partners with the Payroll Administrator to ensure all data is accurate and compliant for timely employee pay.
• Compliance & Records:
  Maintains updated employee records (pay, benefits, performance, safety) and ensures all reporting complies with federal and local employment laws.
• Employee Relations:
  Leads employee investigations, disciplinary efforts, and terminations by partnering with and guiding people managers in best practices and ensuring sensitivity to confidential matters; develops and delivers internal staff communications.
• Policy & Program Development:
  Develops and implements HR policies and programs that support health and safety, diversity, and organizational effectiveness.
• Growth & Development:
  Develops employee training programs and collaborates with leadership on special projects; may manage subordinate staff as the department grows.
• Vendor Management:
  Evaluates, selects, and manages ongoing relationships with third-party vendors to provide supplemental HR services to include PEO and EOR partner organizations.

• Bachelor’s degree in Human Resources, Business Administration or commensurate education and professional experience.
• 3 to 5 years of experience in Human Resources
• Proficiency with HR and Microsoft software programs
• Extensive knowledge of HR functional processes
• Exceptional interpersonal, communication, and analytical skills; strong working knowledge of a broad range of HR practices.
• Experience with fully remote or hybrid interstate teams preferred
• Familiarity with Korn Ferry Competencies and its applications for recruitment preferred
• Ability to travel up to 10%

• Communicates Effectively:
• Definition:
  Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Why it fits:
  The HR Manager must translate complex HR policies and benefit information into clear, actionable language for diverse employee groups and management teams.
• Interpersonal Savvy:
• Definition:
  Relating openly and comfortably with diverse groups of people.
• Why it fits:
  Essential for building the rapport and trust needed to handle sensitive employee investigations and maintain strong relationships with vendors.

• Ensures Accountability:
• Definition:
  Holding self and others accountable to meet commitments.
• Why it fits:
  Core to maintaining updated records and ensuring all department milestones and budgetary goals are strictly met.
• Attracts Top Talent:
• Definition:
  Attracting and selecting the best talent to meet current and future business needs.
• Why it fits:
  The HR Manager directly administers talent acquisition and onboarding, serving as the gatekeeper for organizational quality.
• Drives Engagement:
• Definition:
  Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Why it fits:
  Partners with managing teams to implement programs that support employee productivity and cultural alignment.
• Manages Conflict:
• Definition:
  Handling conflict situations effectively, with a minimum of noise.
• Why it fits:
  Central to the manager's responsibility for investigations and discipline, requiring a calm, objective approach to resolution.
• Instills Trust:
• Definition:
  Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Why it fits:
  Critical for handling sensitive employee investigations and maintaining the high level of confidentiality required for personnel records and relations.