Member Assist Cart Attendant
Listed on 2025-12-31
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Join to apply for the Member Assist Cart Attendant role at Sam's Club
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Two weeks ago, be among the first 25 applicants.
This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$16.00/hr - $23.00/hr
Position Summary:
We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.
In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go.
Rain or shine, sleet or snow, our members count on you.
You will sweep us off our feet if:
- You thrive in fast-paced environments
- You’re a multi-tasker at heart
- You keep member satisfaction as your top priority
- You can stand for long periods of time while assisting members quickly and accurately
- You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
You will make an impact by:
- Maintaining a positive attitude by smiling, greeting and thanking members
- Providing exceptional customer service to members across the club as needed, answering any questions they may have
- Maintaining a clean, neat, and member-ready area
The member assistant – cart attendant is a great way to start a fulfilling career at Sam’s Club. Apply now!
What you'll do:
- Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.
- Maintain safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.
- Provide member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments; utilizing cash registers; locating and organizing merchandise; zoning designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment; and maintaining parking lot cleanliness.
- Comply with company policies, procedures, and standards of ethics and integrity.
- Complete work assignments and priorities using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO for vacation, sick leave, holidays, or other purposes. The amount depends on job classification and length of employment.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.…
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