Marine Claims Associate ( MFTC

Our Global Risk Claims team are now looking to recruit a Marine Hull Claims Handler to join our dynamic and expanding team.

The successful candidate will have solid experience of Marine Hull claims handling.

• You will be handling a variety of claims and responsible for managing your own allocated portfolio of accounts
• Your portfolio will consist principally of open market wholesale and retail business .
• You will principally be handling marine claims including Hull and Machinery and Marine Liability claims for which some experience would be preferrable ( see below) .
• You will be handling claims from first advice to final settlement, to include setting up first advice, processing and managing subsequent movements on Lockton internal claims systems / ECF / Class.
• You will be required to meet the agreed Service Standards, volumes and performance levels in line with the Key Performance Indicators and handle claims efficiently in a proactive manner through physical and/or electronic broking, negotiations & management of claims payment process.
• For key accounts you will be responsible for maintaining the claims relationship, including regular calls, and provision of claims reports and management of Insurers.
• You will be expected to work closely with the Hull placing team, and keep them appraised of all key loss developments and identification of trends.
• You will be reporting to the Team Leader and supporting / assisting the Marine Claims Advocate on large, contentious or complex losses

• Marine Hull claims experience.
• Knowledge of relevant policy coverages and exclusions.
• Proficient in using the London market systems e.g. ECF, CLASS
• Working towards ACII qualifications would be an advantage.
• Display excellent communication and interpersonal skills, networking, influencing and negotiation skills