Police Community Support Officer

Job Introduction

Join us at British Transport Police (BTP) as we recruit Police Community Support Officers (PCSOs) to make a difference in our communities. Superintendent David Rams said: "Our Police Community Support Officers are an integral part of our British Transport Police family. They carry out vital work across the railway network to keep passengers and staff safe. We care deeply about our Police Community Support Officers who deliver an exceptional service to our communities across England and Wales."

Are you ready to protect and serve the railway environment and community to minimise disruption, crime, and fear of crime? This role is crucial to our mission.

• Conduct visible patrols at stations
• Provide victim care
• Manage security threats
• Investigate minor crimes
• Build community relationships
• Support Police Constables (PCs)
• Enforce BTP Byelaws within the railway environment
• Work shifts, including weekends and bank holidays

We are looking for PCSOs within our C Division:
Hull.

• Competitive salary: £28,486.92 rising to £31,895.68 and up to 20% shift allowance.
• Minimum 15% shift allowance upon completion of 8 weeks training, increasing year on year until the top level is reached.
• Holiday entitlement rising from 28 to 30 days, travel benefits, and access to internal progression opportunities.
• Continuous learning and development opportunities supported by our in-house talent & development teams, including internal progression to become a Police Officer.

You must have a permanent right to live and work in the UK, not have resided consistently in the UK for the past 3 years, and have no disqualifying criminal record.

• Unsuccessful in the last 6 months for the role of PCSO with BTP.
• Unsuccessful following online aptitude testing for Police Officer, Special Constable or PCSO – must await 6 months before reapplying.
• Unsuccessful following BTP vetting checks within the last 12 months.
• Custodial sentence (including suspended sentences); other cautions, convictions and involvement with the police must be declared but are not necessarily a bar.
• Previously dismissed from another force or currently under live investigation.
• Declared bankrupt, have a CCJ or an un‑managed IVA.
• Tattoos deemed offensive; facial and neck tattoos considered case‑by‑case.
• No permanent right to live and work in the UK.
• Not lived consistently in the UK for the past 3 years.

BTP GPP Police Staff Pension Scheme is administered by Royal London. It’s a defined contribution scheme, offering employees flexibility to vary pension contributions from 4.4% to 12% of their salary. For more information, visit the Royal London dedicated pension page or email P

Existing members of Police Staff in the Royal Protective Services (RPS) are not affected.

Apply now! The closing date for applications is midnight on 1st March 2026. As part of the process, you will be required to complete a Situational Judgement Test (SJT). If you do not pass the SJT, your application will not progress further at this time, but you may reapply once the reapplication period allows. It is advisable to attend a Q&A with the Recruitment Team and take advantage of the 12‑month consideration window for conditional offers.

We welcome applications from people of all backgrounds, identities and lived experiences. Diversity strengthens our teams, improves our services and helps us better represent and support the communities we serve. We are proud to be an inclusive employer and strive to create a workplace that is fair, respectful and accessible to all. If you need any reasonable adjustments during the recruitment or selection process, please let us know.

If you have any questions, email R All communications will remain strictly confidential and will not form part of your application.

We are committed to protecting the public and supporting the community. Join the British Transport Police today.