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External Relations Officer - Customer Complaints
Job in
Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listed on 2026-02-28
Listing for:
Hull City Council
Full Time
position Listed on 2026-02-28
Job specializations:
-
Government
Bilingual
Job Description & How to Apply Below
A local authority in the UK is seeking an External Relations Officer for a full-time, fixed-term role. The successful candidate will supervise customer feedback cases, ensuring performance targets are met while monitoring compliance standards in complaint handling. Responsibilities include providing problem-solving advice and engaging with stakeholders on planned works. The position includes hybrid working options post-training, catering to the needs of residents and enhancing service delivery.
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