Service Coordinator

Service Coordinator
Salary: £26,000 - £28,000

Location:

Hessle

Hours:

Monday - Friday | Day Shifts

My client, a specialist forklift and materials handling company, is seeking an organised and proactive Service Coordinator to join their dedicated service team. This is a key frontline position, responsible for supporting the smooth running of the service operation.

In this busy and varied role, you will coordinate the day-to‑day activities of field‑based engineers, ensuring breakdowns and service jobs are allocated efficiently and completed to a high standard.

This is a cradle‑to‑grave position where you will:

• Open and manage service jobs from start to finish
• Allocate breakdowns and planned work to engineers
• Liaise with customers and engineers throughout the job lifecycle
• Process service documentation accurately
• Ensure clear communication between all parties
• Support the overall efficiency of the service department

You’ll be a central part of the operation, dealing with both internal teams and external customers, so strong organisation and communication skills are essential.

• Experience coordinating a field‑based team of engineers (ideally within materials handling, plant, or a similar industry)
• Strong communication skills – confident liaising with engineers and management
• Highly organised with the ability to prioritise a busy workload
• Positive, proactive attitude with strong attention to detail
• Customer‑focused approach

• Competitive basic salary
• Company pension scheme
• Health Cash Plan
• Life cover

If you’re looking for a role where you can make a real impact within a supportive and structured environment, this could be an excellent opportunity.