Wireless and Power Specialist

The Wireless and Power Specialist is responsible for installing, maintaining, and repairing wireless communication and Critical Facility systems, including AC&DC Power system, UPS, inverter, backup battery, generator and associated electrical panels. Survey, operate, maintain and conduct a coverage test for Radio Access Network (RAN) nodes for 3G, 4G, 5G, Indoor DAS, FWA and microwave PTP/PTMP radio network.

Reporting to: Director of Wireless Field Operations and Critical Facility

Location: USVI

• Adhering to safety procedures and regulations, especially when working at heights or electrical equipment
• Install, configuration, repair, commission and integrate network access nodes 3G, 4G, 5G, Repeater, DAS (Distributed Antenna System), antenna system and FWA (Fixed Wireless Access) to ensure proper operation
• Survey, install, configure, maintain and repair all backhaul microwave transport systems and ensure performance according to design specifications
• Monitor RAN and wireless transport network for alarms, coordinate with NOC and take appropriate actions to resolve, and document resolutions
• Ensuring optimal signal strength and network performance by aligning antennas, adjusting settings, and performing routine maintenance.
• Maintaining and troubleshooting power systems, including generators, backup batteries, and power distribution units.
• Conduct regular preventive maintenance for Cell site facility, Shelter, RBS, Generator, HVAC, Tower and AC/DC Power System
• Assist in performing RF drive tests and surveys of all technologies to ensure optimal coverage and performance, and generate reports
• Perform survey, installation and repair for FWA equipment to provide internet service to both residential and enterprise customers
• Attend to trouble ticket, interact with customers to resolve connectivity issues or explain service interruption, and closing of ticket.
• Need to be on-call and respond in a timely manner during nights, weekends and holidays in the event of an emergency
• Perform other functions and duties that may be requested from time to time

• Associate degree in Electrical, Computer, Telecommunications Engineering or related discipline
• 2 years of telecommunication installation experience in aerial rigger, climbing and rescue operations.
• At least 5 years’ experience in the management of aspects of telecommunications networks can be considered as a substitute
• Certification in Tower Climbing preferred at the time of hire
• Strong understanding of wireless communication principles, networking protocols, and power systems.
• Ability to work at heights, lift heavy equipment, and perform physically demanding tasks.
• Good working knowledge of Microsoft Office tools such as Word, Excel, Outlook and Power point
• Ability to communicate technical information clearly and concisely to both technical and non-technical audiences. Excellent oral and written communications skills.
• Ability to analyze complex issues, develop effective solutions using specialized tools and techniques.
• Understanding Ericsson mobile technologies, hardware, software and ENM management.
• Understanding of Point-to-point and point-to-multipoint microwave systems that may be deployed from time to time
• Relevant certifications such those climbing towers, wireless technologies and electrical system.

• Physical ability and mobility to work in an office setting
• Walk and sit, stand, talk or hear, seeing, stoop, kneel, crouch, climb, reach, twist, and grasp
• Occasionally lift and/or move up to 50 pounds
• Low to moderate noise level
• Traversing on foot to complete a task
• Use of upper extremities to maneuver
• Ability to climb heights up to 28ft or higher on ladder

• Mandatory inter-island travel required at the company’s discretion

• Working conditions are normal for an office environment
• Work requires extensive work using a computer
• Responsibilities may require evening and weekend work in response to needs of the systems being supported
• The job will also entail outdoor work to include some physical labor, including tower climbing
• You will be required to drive to locations to perform work, and carry materials for the work as needs be