Vertical Account Manager - Hospitality, Spectrum Business

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

• Proactively manage a portfolio of enterprise accounts through regular face-to-face meetings and account reviews
• Meet or exceed assigned sales quotas and revenue goals by identifying and securing renewal and new sales opportunities
• Serve as the primary advocate for assigned customers, ensuring satisfaction across all Spectrum departments
• Collaborate with internal teams to resolve customer issues and maintain accurate records in internal databases
• Establish and monitor procedures to support accounts, including contract tracking and compliance with regulatory requirements
• Assist the Collections Department with account collections as needed
• Stay informed about Spectrum service pricing, procedures, promotions and order entry processes through ongoing training

• Office environment
• 30% travel required

• High school diploma or equivalent from an accredited organization (GED)

• Previous experience with billing systems such as ICOMS or CSG
• Experience using Salesforce

• Read, write, speak and understand English
• Attendance at sales meetings and training sessions as required
• Ability to travel using a reliable personal vehicle, including in inclement weather
• Valid and active state driver's license and safe driving record

• Bachelor's degree in a business-related field or equivalent combination of education, training and experience

• 5+ years of strategic account sales or management experience
• 5+ years of experience with advanced voice and data networking, including PRI/SIP and LAN/WAN

• Proven ability selling data, voice, cloud or video solutions and premise-based products
• Proficiency in Microsoft Word, Excel and Power Point

The base pay for this position generally is between $47,800.00 and $79,100.00
. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $72,000
.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.