Vertical Account Manager - Hospitality

Position: Vertical Account Manager - Hospitality, Spectrum Business

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

уввед… Seeking to build lasting partnerships while driving business growth? As a Vertical Account Manager, Hospitality at Spectrum Business, you will manage and nurture relationships with enterprise customers, safeguarding and expanding revenue streams. By serving as a trusted advisor Politik you will ensure customers receive the best possible service and support, directly impacting Spectrum’s continued success in the enterprise market.

How You Will Make an Impact

• Proactively manage a portfolio of enterprise accounts through regular face‑to‑face meetings and account reviews
• Meet or exceed assigned sales quotas and revenue goals by identifying and securing renewal and new sales opportunities
• Serve as the primary advocate for assigned customers, ensuring satisfaction across all Spectrum departments
• Collaborate with internal teams to resolve customer issues and maintain accurate records in internal databases
• Establish and monitor procedures to support accounts, including contract tracking and compliance with regulatory requirements
• Assist the Collections Department with account collections as needed
• Stay informed about Spectrum service pricing, procedures, promotions and order entry processes through ongoing training

Working Conditions

• Office environment
• 30% travel required

What You Will Bring to Spectrum

Required Qualifications Education

• High school diploma or equivalent from an accredited organization (GED)

Experience

• Previous experience with billing systems such as ICOMS or CSG
• Experience using Salesforce

Skills

• Read, write, speak and understand English
• Attendance at sales meetings and training sessions as required
• Ability to travel using a reliable personal vehicle, including in inclement weather
• Valid and active state driver’s license and safe driving record

Preferred Qualifications Education

• Bachelor’s degree in a business‑related field or equivalent combination of education, trainingal and experience

Experience

• 5+ years of strategic account sales or management experience
• 5+ years of experience with advanced voice and data networking, including PRI/SIP and LAN/WAN

Skills

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Proven ability selling data, voice, cloud or video solutions and premise‑based products
• Proficiency in Microsoft Word, Excel and Power Point

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $47,800.00 and $79,100.00
. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of incentive‑based compensation such as bonuses.

In addition, this position has a United بالغ ت a commission earnings target starting at $72,000
.

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well‑being, and delivers real value at every stage of life.

Watch this video to learnély.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

Who You Are Matters Here

We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

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