Retail Lead

Overview

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

• Competitive rate of pay of: $19.10 per hour
• Daily Pay
  - Get your money as you earn it
• 20% Hudson Employee Discount
• 50% Hudson Food and Beverage Discount
• PTO
• Personal and Parental Leave Programs
• Company Paid Life Insurance
• Employee Recognition Programs
• Advancement and Growth Opportunities
• On-going Training & Development
• Referral Bonus up to $500

The Retail Lead Job Is For You, If You Enjoy:

• Coaching team members
• Providing guests with great service
• Setting goals, provide job assignments and motivating others
• Working at the Chicago O'Hare International Airport
• Work the any shift any day of the week, including weekends & holidays
• Work a full-time schedule
• Perform all responsibilities of team members
• Support the Operations/General Manager in meeting operational goals and execution
• Ensure Brand standards are met throughout shift including preparation of food and beverages
• Communicate shift priorities, goals and results to restaurant team members
• Coach team members as needed throughout a shift providing timely, constructive and clear feedback
• Support the training of team members as needed
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
• Communicate clearly with the next Shift Leader to help prepare him/her for shift
• Ensure Safety standards are met
• Manage Inventory throughout the shift
• Provide great guest service and coach team members to do the same
• Manage cash over/short during shift and ensures restaurant team members are following cash management policies.

• Basic computer skills
• Fluent in spoken and written English
• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused
• Ability to assist with training
• Problem solving
• Motivating others
• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Previous leadership experience in retail, restaurant or hospitality preferred.

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.

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