More jobs:
Customer Insight & Manager
Job in
Hudson, Summit County, Ohio, 44236, USA
Listed on 2026-01-01
Listing for:
Arhaus
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading home goods retailer is seeking a Voice of the Customer Manager to amplify customer insights across operations. This role is crucial in shaping feedback strategies to enhance the customer journey, reflecting the organization's commitment to exceptional service. Responsibilities include analyzing customer feedback, developing strategies for satisfaction, and collaborating with teams. Ideal candidates will have a Bachelor's degree, 5+ years of experience, and expertise in CRM tools.
This full-time, onsite position is located in Hudson, OH.
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