Tire & Battery Technician - Automotive

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member — Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service.
• Be an Expert — Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques.
• Be a Techie — Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement; uses hand-held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training; adapts to new tools and encourages others to use them.
• Be an Owner — Communicates equipment, tools and supplies needs; tracks and monitors returns and special orders; operates cash registers and processes transactions; works hands-on in the physical area; maintains accurate inventory, audit, safety and compliance standards; reports issues; ensures merchandise is packaged, labeled and stored per company policies; identifies member needs and assists with purchasing decisions while resolving issues and concerns.
• Be a Talent Ambassador — A brand advocate by valuing the member experience in the TBC area and modeling high-quality service and products; develops, influences and inspires others for working in a respectful, supportive, and team-oriented style; understands roadblocks and assists in training team members.
• Complies with company policies, procedures and ethics; applies the Open Door Policy and related action plans in executing business processes and practices.
• Completes work assignments and priorities by using policies, data and resources; collaborates with managers, coworkers, customers and business partners; identifies priorities and deadlines; communicates progress; addresses opportunities and adapts to change and feedback.
• Respect the Individual — Embraces differences and creates a workplace where associates feel seen, supported and connected; promotes belonging and opportunities for all associates to thrive; works as a team, builds strong relationships, and communicates with energy and positivity.
• Act with Integrity — Maintains high standards of integrity, ethics and compliance; models Walmart values; holds oneself and others accountable; supports Walmart’s goal of positive impact for associates, customers, members and the world.
• Serve our Customers and Members — Delivers results while putting the customer first; makes decisions based on reliable information and balances short- and long-term priorities.
• Strive for Excellence — Displays curiosity, takes calculated risks, demonstrates courage and resilience; drives continuous improvements and supports others through change by adopting new technologies and skills.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company-paid education benefit program for full-time and part-time…