Service Desk IT Support Specialist

A UK higher education institution seeks an IT Support Advisor to deliver first-line IT support to customers via various channels. The ideal candidate will have a minimum of 5 GCSEs including English and Mathematics, excellent communication skills, and experience within an IT service desk environment. The role involves troubleshooting issues with Office 365 and various operating systems while maintaining high-quality customer service standards.

This full-time position provides an opportunity to work in a dynamic service environment.
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