Care Coordinator

Job Title: Care Coordinator
Contract Type: Permanent
Salary: £30,302.64 per annum
Working Hours: 37.5 hours per week
Working Pattern: Working Monday-Friday with flexibility to work evenings and weekends when required
Location: Laurel Court, Huddersfield

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

We will accept applications on the basis of any valid legal permission to work in the UK, but we will not be able to sponsor. For example we cannot apply sponsorship on behalf of existing colleagues or candidates.

We’re looking for an enthusiastic, organised, and compassionate Care Coordinator. This is a brilliant opportunity for someone who believes in person‑centred support, independence, and creating a vibrant community for our residents. If you’re passionate about Positive Behaviour Support, enjoy working as part of a fun, committed team, and love a role where no two days are ever the same, this could be the perfect fit.

• Experience of working within a CQC registered supported living or extra care service
• Experience of leading a team, working in challenging environments with the ability to plan and prioritise tasks to achieve positive results
• Ability to review, monitor and evaluate outcomes in the delivery of a CQC registered service
• Competent IT skills
• Experience of producing reports, statutory submissions and other communications and analysing outcome data to understand and drive service improvements

At Riverside, we’re a housing association that enhances everyday life for all our customers. For 90 years, we’ve revitalised neighbourhoods and supported communities by providing the homes they need to live full, fulfilling and rewarding lives. We own over 75,000 affordable residential and retirement homes across the UK and work across homelessness services, social care, employment support and retirement living.

Benefits include:
Competitive pay & generous pension, 25 days holidays plus bank holidays, investment in learning, personal development and technology, a wide range of benefits.

We are inclusive and value diversity in all its forms. We foster a workplace where all individuals are respected, empowered and heard. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares a disability. If the applicant meets the minimum requirements for the role they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered.

• Create a safe team environment where colleagues can talk openly and honestly
• Handle administrative systems and procedures: staff deployment, rosters, medication, financial administration, etc.
• Hold regular one‑to‑one meetings with care team to reflect on achievements and promote good working practice
• Conduct six‑monthly performance reviews to support colleagues to fulfil their potential
• Facilitate regular team meetings to share ideas and best practice
• Use reflective practice techniques so the team learns from experience
• Build positive relationships with catering, facilities, cleaning and maintenance contractors to ensure residents receive seamless service

• Supervise the service to CQC and contractual requirements, including annual review of contract performance
• Promote and implement care policies and procedures to ensure safety and effectiveness
• Advise stakeholders of any changes to policies and procedures
• Participate in setting and managing service budgets, monitoring spend and reporting variances
• Meet Riverside performance targets
• Resource, plan and deliver colleague rota covering all shifts
• Implement and oversee robust medication procedure in line with national Safe Handling guidelines
• Handle cash, order goods, administer monthly timesheets and approve invoices, ensuring accurate…