Store Manager, Retail & Store Manager

Store Manager 1682 – Hibbett

Huber Heights, OH

Hourly $16.50 - $19.90

Job Title: Store Manager

Department: Operation

FLSA Status: Non-Exempt

Reports To: District Sales Manager

The Store Manager oversees and is responsible for the store’s sales efforts in each department and supervises the overall operation to ensure efficiency and profitability. They enforce, convey, and uphold the organization’s policies, goals, and standards to the sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth.

They represent the company’s brand in appearance, attitude, and professionalism displayed to employees, customers, and the community. Knowledgeable in each product area, they are passionate about giving outstanding customer service and promoting merchandise.

• Drive store sales and sales goals, consistently focused on company growth.
• Manage and control the assets of the company by managing the designated store.
• Oversee entire sales efforts in the store; train and mentor store associates on sales strategies and skills.
• Maintain awareness of sales statistics, inventory, and expenses to produce profit.
• Consult and collaborate with District Sales Manager to establish and enforce policies, goals, and procedures.
• Direct staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
• Carry out personnel recruiting, hiring, training, discipline, and evaluation; manage the store’s payroll and schedule.
• Maintain proper security; partner with Asset Protection to prevent theft and reduce shrink.
• Communicate with District Sales Manager and keep them informed about inventory movement; drive inventory goals and strategies.
• Implement marketing and advertising plans, staying aware of customer trends.
• Monitor competition and new ideas; stay informed of community events to capitalize on potential opportunities.
• Provide extraordinary customer service in accordance with the customer service manual.
• Protect company assets and financial information through accurate internal controls and reporting potential fraud risk.

• Manage subordinate supervisors and non‑management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.
• Coordinate, evaluate, and direct the unit in accordance with organizational policies and applicable laws.
• Handle interviewing, hiring, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Bachelor’s degree in business or a related field or equivalent experience.
• Experience working in retail, preferably in footwear and athletic apparel.
• Experience managing and cultivating a sales team.
• 3‑5 years of customer service experience; 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem‑solve and juggle multiple tasks and priorities.
• A strong commitment to customer service.
• Strong leadership and communication skills.

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Mid‑Senior level

Full‑time

Sales and Business Development

Retail

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