Head of Operations

Position Objective

The Head of Operations is responsible for managing day-to-day operations of the manufacturing unit, ensuring production efficiency, quality compliance, workforce discipline, and safety standards. This role acts as the leader, coordinating with cross-functional teams to meet organizational goals.

Detailed

Key Responsibilities

1. Production Management

- Plan, organize, and monitor daily production activities to meet output targets.
- Ensure production schedules are followed and adjusted as needed to meet delivery timelines.
- Coordinate procurement teams to ensure release of purchase orders.
- Plan for timely availability of raw materials and components with Supply Chain team.

2. Workforce Supervision

- Allocate tasks and responsibilities to line supervisors as per the shift requirements.
- Monitor attendance, discipline, and performance of factory staff.
- Conduct regular briefings to communicate goals, safety instructions, and operational updates.
- Motivate and guide the team to maintain high morale and productivity.

3. Quality Assurance

- Ensure that products meet defined quality standards and specifications.
- Collaborate with the Quality team to identify defects and implement corrective actions.
- Train workers on quality procedures and encourage a culture of “right first time.”

4. Safety & Compliance

- Enforce safety protocols and ensure all workers use personal protective equipment (PPE).
- Conduct safety drills and ensure compliance with statutory regulations (e.g., fire safety, labor laws).
- Report and investigate any incidents or near-misses and implement preventive measures.

5. Equipment & Maintenance Coordination

- Monitor the condition of machinery and equipment to prevent breakdowns.
- Coordinate with the maintenance team for timely servicing and repairs.
- Maintain logs of equipment usage and downtime for analysis and improvement.

6. Inventory & Resource Control

- Track usage of raw materials, tools, and consumables to prevent wastage.
- Ensure proper storage and handling of materials to avoid damage or loss.
- Collaborate with the stores department for timely replenishment and stock audits.

7. Reporting & Documentation

- Prepare and submit daily production reports, shift summaries, and incident logs.
- Maintain records of manpower deployment, machine utilization, and quality checks.
- Provide feedback and suggestions to senior management for process improvements.

8. Coordination with Cross-Functional Teams

- Liaise with departments such as R&D, procurement, quality and maintenance.
- Ensure smooth flow of information and materials across departments.
- Participate in review meetings and contribute to strategic planning.

9. Training & Development

- Identify skill gaps and recommend training programs for workers.
- Conduct on-the-job training for new recruits and existing staff.
- Promote continuous improvement and upskilling within the team.

Key Dimensions

- Diploma or Degree in Electrical/Electronics Engineering.
- 10 – 15 years. Out of that at least 5 years of experience in a leading role for factory operations. Experience in Energy Meter manufacturing is must.
- Strong leadership, communication, and problem-solving skills.
- Familiarity with lean manufacturing and safety standards.
- Proficiency in MS Office and ERP systems.