Lead Team Coordinator - Hometown Dental

About the job

The position offers great medical benefits, including health insurance plans to choose from, Vision insurance, PTO, sick days.

Schedule: Full Time

Our ideal candidate is someone who will be hard-working, self-motivated, personable, and interested in developing a rapport with patients to help them improve their oral health.

• Excellent Communication Skills
• Self-motivated, Punctual, Team Player
• Experience using Open Dental is preferred
• Happy to train the right candidate
• Familiarity with working in a PPO office
• 3 Years experience working in a dental office

The patient coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills while also having the ability to direct and help maintain full, productive schedules.

• Greet and welcome patients and visitors to the practice.
• Check in patients according to office protocol, verifying and updating patient information.
• Confirm the next day's appointments according to protocol and patient preferences.
• Schedule patients for efficient use of the doctor's and staff time.
• Maintain a professional reception area.
• Manage the recall and inactive patient system
• Collect payment from the patients at the time of service.
• Prepare financial treatment plans and present plan options to the patients.
• Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
• Open and close dental offices according to office protocol.
• Daily cash handling and balancing the day's transactions.
• Submit insurance claims for completed treatment and prior authorizations.