Line & Ramp Lead

Line & Ramp Lead

Location:

Houston, TX, US, 89071

Flexible Work Arrangement:
Onsite

Job Category:
Fixed Base Operations (FBO)

Career Level:

Technicians / Crew

Requisition

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation.

The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

The Line & Ramp Lead is responsible for leading their assigned shift, serving the customers’ needs, and meeting the requirements of their base in accordance with Jet Aviation policy and procedures. The Training Lead is responsible for supporting the site with training for the line service team, but also as a line service team member themselves, including serving the customers’ needs, and meeting the requirements of their base in accordance with Jet Aviation policy and procedures.

• Knowledge of refueling procedures of general aviation aircraft and corporate aircraft
• Knowledge of towing procedures and techniques
• High School Diploma/GED
• 2-4 years of work experience
• Must be at least 18 years of age, with a clean driving record
• Ability to read and communicate in English
• Ability to work flexible schedules and in various weather conditions as well as meeting minimum physical requirements of the job described below in the “Physical Demands/Work Environment” section
• Must be able to obtain a certificate from NATA Line Service training program
• Must be able to obtain a motor vehicle operating permit (MVOP) within 30-60 days
• Must obtain an Airport  within 30 days of employment

• May be responsible for reviewing timecards of shift team members, creating schedules, and monitoring overtime usage to ensure efficient workforce management.
• Serves as the primary point of contact for shift communications, implementing management directives and coordinating training requirements relevant to the team.
• Oversees the overall operation of the flight line in accordance with established procedures for Line & Ramp Services Agent team members, including fueling, hangar stacking, towing, aircraft ramp parking, service equipment management, and facilities maintenance.
• Ensures strict adherence to all safety policies and procedures by effectively managing employees in the absence of the Senior Manager.
• Utilizes hand signals to safely guide aircraft during arrivals and departures.
• Maintains clear communication with employees and flight crews via radio to deliver exceptional customer service.
• Assists in providing aircraft with essential services such as de-icing, coffee, catering, and other necessary support.

Aviation operates on a dynamic schedule—things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.

• We formally operate 24 hours daily, 7 days weekly.
• The 2nd shift (2 pm - 10 pm) will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve.

The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $22 - 24 hourly which is equivalent to $44,880 - $49,920 annually, plus a performance-based bonus up to 5% of annual salary.

Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work. You can expect a wide array of financial, insurance, continued education and other employee benefits and perks:

• Financial Perks: Base hourly pay + overtime paid over 40 hours…