Operations Manager

Are you a strong, adaptable leader with experience managing dedicated accounts? We are looking for a manager to lead a diverse group of drivers and manage customer relationship. The right candidate will be monitoring and overseeing the safe, effective, and value-added support for our customers, our drivers and onsite team.

Shift: M-F 7am-4pm (Flexibility required)

Apply today!

Responsibilities as a local operations manager look like:

• Collaborate with customers daily to address issues and ensure overall success
• Work with Coordinator Team and drivers with safety as the focus. Address safety issues with drivers in a timely manner and respond with appropriate actions which may include warnings, probation, and possible termination.
• Be proficient in our systems and be able to adjust previously dispatched loads based on finalized customer load plan.
• Communicate timely and effectively both through PS Tablet and over the phone with drivers.
• Communicate with drivers and Local customers to meet expectations and on time service requirements.
• Build strong relationships between Coordinators, drivers and management. Provide feedback both positive and constructive to drivers.
• Work effectively with safety and maintenance teams to address issues and concerns regarding drivers and equipment.
• Coach drivers on performance issues to include poor trip planning, service exceptions, company policy violations, and communicating effectively.
• Provide feedback operations manager regarding driver issues/concerns that are not improving or may need further intervention with either operations or safety.
• Monitor drivers Hours of Service to ensure they are running within FMCSA regs.
• Solicit drivers from other departments when necessary to cover Schedules

Education and Experience Requirements:

• Minimum of High School Diploma or equivalent required.
• Two to three years of transportation experience

Why PTI? Take a look at PTI’s advantages and apply today:

• Base Salary Range $55,000 to $75,000
• Profit sharing potential 8%
• Excellent company culture with family-like work environment. (We wouldn’t be who we are today without our employees!)
• Health, dental, and vision insurance
• Employer contributions to your Health Savings Account
• Short term disability and long-term disability
• 401k Retirement Savings with company match
• Profit sharing potential
• Paid Time Off and company paid holidays
• Drive Your Wellbeing program (third party nurse partner available at no cost to you for financial, emotional, and physical wellbeing support)
• Employee Assistance Program

A Dedicated Transportation Partner of the Green Bay Packers

At Paper Transport, we’re not just building careers, we’re building community. As a Dedicated Transportation Partner of the Green Bay Packers, we bring the same passion, teamwork, and commitment to excellence on the road as the Packers do on the field. Join a team that’s driving forward with purpose, pride, and a winning spirit.