Mailroom Clerk

• Position:
  Full time MAILROOM CLERK
• Location:
  
  Houston, TX 77044 (online applications accepted only)
• Schedule:
  
  Monday - Friday, 8:00 am - 5:00 pm (Full time)
• Requirements:
  Customer service skills, knowledge of USPS & Shipping and Receiving required.
• Perks:
  Free parking! Gym & cafeteria onsite!
• Pay Range: $16.50 to $17.00 per hour

Accurately and promptly processes all Mail and Distribution Services items with highest level of customer service.

• Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
• Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
• Tracks courier and accountable items (Fed Ex, UPS, Certified Mail, etc.).
• Properly packages, marks, labels & processes all non‑hazardous and hazardous materials using courier‑specific software (Fed Ex, UPS, DHL, etc.).
• Researches and routes unidentified and generic mail.
• Coordinates, stages, and transports bulk mail items.
• Receives, logs, delivers and tracks messenger items.
• Follows all processes established in the client standard operating procedures (SOPs).
• Monitors packages for hazardous and suspicious materials.
• Follows established customer inquiry processes and responds to customer needs and requests.
• Maintains accurate records of customer inquiries and fulfillment of requests.
• Performs other duties as assigned.

• High School diploma or equivalent.
• Relevant prior customer service experience.
• Preferred:
  Current Dangerous Goods shipping certificate (49 CFR & IATA).
• Preferred:
  Working knowledge of domestic and international shipping of dangerous & non‑dangerous goods including country‑specific guidelines.
• Preferred:
  Experience using shipping software required by common shipping carriers (UPS, DHL, Fed Ex, etc.).

• Full‑time and part‑time positions offer Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
• Full‑time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

ESFM maintains a drug‑free workplace.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.