Ramp Agent - HOU; Part-Time

Overview

Department: Ground Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

External applicants only:
1) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Texas.
2) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or in-person and not selected for the Ramp Agent position at HOU within the last 12 months.

• Pay of $20.03 per hour, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too).
• Southwest will help fund your Retirement Savings Plan, which includes a dollar-for-dollar 401(k) Company match contribution up to 10% of your eligible earnings.
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan when Southwest profits, you profit.
• Competitive health insurance for you and your eligible dependents.
• Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
• Explore more benefits you'll love:

Ramp Agents at Southwest work outside to guide planes, move bags and cargo, help with de-icing planes during cold weather, and help keep our operation running smoothly. It's a busy, hands-on job where working together helps flights leave on time. You'll gain valuable experience and learn new things in this role while helping Southwest run safely and on schedule. See what a day on the ramp looks like: swa.is/Day

On The Ramp

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

• Provide friendly service to and maintain positive relationships with all internal and external Customers
• Work in a cooperative spirit to ensure the success of our Company
• Provide legendary Customer service to people traveling, using cargo or baggage services by servicing aircraft at ramps and terminals
• Load, unload, service, guide, and direct Company Aircraft
• Receive and record Customer baggage, air freight, mail and company materials as required
• Handle all aspects of loading, stowing and unloading baggage, cargo, airmail, air freight, ballast and company materials according to a plan received from an Operations Agent
• Submit a Cargo Bin Loading Slip (CBLS) to an Operations Agent
• Pick up, deliver, and transport cargo and baggage to and from aircraft and prepare records
• Warehouse, weigh, stack, pick up and deliver air cargo; check cargo against forms to identify mishandling or discrepancies
• Safeguard Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
• Use jetway stairs to carry items checked at the gate to the aircraft bin
• Review cargo forms for accuracy and correct as necessary
• Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleaning windows, galleys and disposal containers
• Clean and service lavatories, operate lavatory carts and dispose of contents
• May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies; maintain inventory
• Transport cabin and cleaning equipment between aircraft storage areas
• Operate and/or drive motorized equipment (belt loaders, air start units, lift trucks, push back tugs, bag carts, lavatory carts, de-icers)
• Move push carts and containers manually
• Work in the vicinity of and between passenger terminals, hangars and airfreight facilities
• May be exposed to varying weather conditions, jet and machinery noises, fumes, dirt and dust
• Complete forms and paperwork; enter information into the Company's information system as required
• Duties vary by station size and organization
• Provide friendly service to co-workers and customers; interact with delivery agents, shippers, etc.
• Must meet any physical ability requirements listed
• May perform other duties as directed by Leaders

• Ability to work well with others as part of a team, and work under stressful situations
• Must successfully complete Ramp Agent training with a 90% or…