Private Aviation Expediter Manager

Description

ABOUT ABBY'S

Abby’s Catering has delivered one-of-a-kind culinary and hospitality services since 1980. We proudly serve private aviation, corporate, and high-end clients where precision, timing, and professionalism are essential. Our team supports private aircraft operations by ensuring every order is executed accurately, safely, and on time.

The Private Aviation Expediter Manager is responsible for overseeing the preparation, coordination, and delivery of catering orders for private aircraft and select corporate clients. This role manages daily logistics, supervises delivery drivers, and ensures operational efficiency while controlling labor and cost of goods sold (COGS).

The ideal candidate thrives in a time-sensitive aviation environment and demonstrates strong leadership, organization, and attention to detail.

• Oversee accurate preparation and packaging of catering orders for private aircraft
• Ensure all orders meet presentation, quality, and aviation service standards prior to dispatch
• Communicate with culinary and front-of-house teams to manage special requests, dietary needs, and last-minute changes

• Manage daily delivery schedules and routing to FBOs, private terminals, and hangars
• Coordinate with aviation staff and clients to ensure secure access and on-time delivery
• Supervise delivery drivers, assign routes, monitor performance, and conduct training as needed

• Oversee staffing schedules and labor utilization to ensure proper coverage while controlling overtime
• Promote a professional, accountable, and team-oriented work environment
• Provide coaching and performance feedback to team members

• Support inventory tracking and ordering processes to reduce waste and optimize COGS
• Work closely with culinary and procurement teams to forecast needs based on upcoming flight schedules

• Ensure adherence to food safety, sanitation, and workplace safety standards
• Ensure all drivers comply with company driving policies and applicable DOT regulations
• Maintain standards for clean driving records, background checks, and drug testing

At Abby’s Catering, our mission is to deliver exceptional service with precision, professionalism, and pride. We are committed to excellence by living our C.A.T.C.H. core values every day:

• C – Communication: Clear, timely, and respectful communication across teams, clients, and partners
• A – Accountability: Taking ownership of our work, our standards, and our results
• T – Teamwork: Supporting one another to deliver seamless service in a fast-paced aviation environment
• C – Consistency: Maintaining the highest standards of quality, safety, and presentation—every order, every time
• H – Hospitality: Delivering service with professionalism, care, and attention to detail

QUALIFICATIONS

• Proven experience in catering, hospitality, or aviation food service (private aviation experience preferred)
• Strong leadership and organizational skills with the ability to multitask in a fast-paced environment
• Proficient understanding of labor control, scheduling, and COGS management
• Excellent communication and interpersonal skills
• Proficiency in Excel and comfort using delivery management or POS systems
• Valid driver’s license with a clean driving record
• Must pass a criminal background check and drug screening

WORK ENVIRONMENT & REQUIREMENTS

• Must be bilingual (English/Spanish) with the ability to communicate clearly and professionally with team members, drivers, and clients
• Ability to work flexible hours, including early mornings, nights, weekends, and holidays
• Must be able to lift up to 50 lbs and stand/walk for extended periods
• Regular on-site work at airports, FBOs, and client facilities may be required