Analyst - Cargo Logistics Operations at United Airlines

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Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

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We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life‑saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain.

Join our team and watch your uniquely United career journey unfold.

The Analyst – Cargo Logistics Operations is a key member of Cargo Logistics Team that is responsible for $65+ Million of Road Feed Service (RFS) spend and the management of over 20,000 Unit Load Device (ULD) assets. This position is regionally responsible for strategic enhancements, optimization and oversight of United's Unit Load Devices (ULD) and Road Feeder Service (RFS) including compliance, process improvement, operational performance and cost controls.

The successful candidate will be able to proactively use their strategic, operational and process improvement capabilities to drive operational change while collaborating with Operations, Sales, Revenue Management and service partners.

• Drive cross divisional relationships with cargo operations colleagues, service partners and Airport Operations staff to complete successful movement of ULDs
• Collaborate with regional cargo operations, revenue management and sales colleagues to optimize ULD usage and movements and associated revenue
• Responsible for effective coordination of ULD repairs with local repair vendors
• Ensure that all ULD Safety and Compliance policies are successfully followed while decreasing ULD damage rates
• Successfully manage accurate usage and training for ULD Tracking System (NOMAD)
• Leverage analytical tools to drive successful decisions which create operational improvement, optimize movement of ULDs, and drive attainable KPI performance

• Responsible for Road Feeder Service (Trucking) operational success for assigned stations
• Collaborate with regional cargo operations, revenue management and sales colleagues to optimize RFS usage and movements to drive business, operational and cost efficiencies
• Collaborate regularly with local truck carrier partners to ensure operational success
• Ensure strong compliance of all RFS policy and procedures
• Partner with local cargo operations colleagues and service partners to ensure RFS operational success
• Leverage analytical tools to drive successful decisions which create operational improvement and drive KPI compliance

• Strategic forecasting/planning models and strategies to support achievement of optimization of ULD movement and RFS trucking network
• Develop, maintain and continuously improve analytical insights and solutions to ensure ULD Compliance for Global Operations team
• Develop, maintain and continuously improve analytical insights and solutions to drive RFS operational performance improvements and cost mitigation

This position…