Lead Lifeguard- Langham Creek

Overview

Position Summary: Provides leadership in maintaining safe swimming conditions in the pool(s), on the pool deck(s) and in surrounding areas. Creates a safe and positive atmosphere promoting member safety and engagement, youth development and healthy living in accordance with YMCA policies and procedures. While on duty, position is responsible for ensuring lifeguards are meeting essential job functions.

• Knows and understands all emergency procedures and responds to emergency situations immediately and appropriately, in accordance with YMCA standards, policies and procedures.
• Knows, understands, and consistently enforces safety rules, swim testing procedures, policies and guidelines for the pool(s) and aquatics area(s).
• Performs maintenance of the pool(s) and pool area(s) to assure high standards of safety and cleanliness; including vacuuming, cleaning pool deck, pool tiles and trash pick up.
• Performs pool chemical testing and maintains accurate records, as required by YMCA standards, policies and procedures and/or the state health department code.
• Performs daily equipment checks and ensures appropriate equipment is available, as needed.
• Checks for pool hazards when arriving and continues to monitor risks to prevent accidents before they occur.
• Maintains all required certifications, in accordance with YMCA standards, policies and procedures.
• Attends all staff meetings and trainings, as required by YMCA standards, policies and procedures and/or state health department code requirements. Minimum of four (4) hours in-service per month.
• Maintains vigilant surveillance of the pool and notices a potential victim in 10 seconds and reaches/effectively rescues within 20 seconds.
• Maintains effective relationships with the members, participants and other staff. Communicates rules and policies while being “firm, fair and tactful” and utilizing “Q-1-2” customer service technique.
• Assists the Aquatics Director with aquatics audits, drills and other types of skill evaluations.
• Provides leadership and guidance for other lifeguards.
• Reports suspicious and inappropriate behaviors and policy violations.
• Follows mandated abuse and incident reporting requirements.
• Meets timelines and deadlines related to supporting systems and employee compliance. Example includes but are not limited to Kronos Workforce Ready for review and approval of time sheets.

Our mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. As a cause driven leader you are expected to be:

Welcoming - Accept neighbors eagerly, warmly, hospitably, and as equal participants.

Nurturing - To care for, support, and help develop through encouragement.

Hopeful - Take an optimistic or positive view of future outcomes.

Determined - To devote full strength and concentrated attention to the cause.

Genuine – To be honest and open in relationships with others.

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-quality experience.

Personal Growth: Pursues self-development that enhances job…