Manager, Enterprise

JERA Americas Inc. is part of a global energy company, supporting the transition to a cleaner, more sustainable world while fulfilling our responsibility to provide a safe and stable supply of reliable and affordable energy. The Company is a subsidiary of Tokyo-based JERA, which stands for Japan's Energy for a New Era. JERA has committed to achieving net zero CO2 emissions from its businesses by 2050 and is contributing to the development of a sustainable society.

JERA Americas seeks to continue its rapid expansion into renewable energy markets focusing on wind, solar, and cutting-edge technologies for hydrogen production and transportation. To meet the challenges of a fast-growing company, we are searching for talented individuals who thrive in a fast-paced environment and want to be part of the equation to provide energy for a new era.

Summary/Objective

The Manager, Enterprise Applications is responsible for overseeing the efficacy and operability of the productivity applications used by the company. Productivity applications that fall under this job scope include O365, SharePoint, MS TEAMS, MS Planner, Adobe Acrobat, Adobe Sign & other similar, broadly used apps that are intended to facilitate employee performance.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides technical and business support for end users utilizing productivity applications
• Maintains applications that are utilized in daily operations across the business
• Develop and maintain technical support documentation for productivity applications
• Identifies ways to maximize the potential of the applications utilized, improving employee productivity & delivery of app services
• Ensures that storage and archiving procedures are in place
• Responsible for managing lifecycle of applications used by company
• Document, report, and present relevant matters regarding productivity applications to ICT Workplace Services Management & CIO
• Assess risk and impact of production issues and elevate to business and ICT management in a timely manner
• Develop and review application contingency planning to ensure availability to users
• Participate in application releases, from development, testing and deployment into production
• Conducts post implementation analysis to ensure successful system design functionality
• Continually reviewing software updates and new software solutions for improving employee productivity
• Strong business background with technology knowledge and passion or technical background with strong business experience
• Ability to convert user needs into technical requirements
• Direct experience working with:
  • Administering connections, access control & permissions
  • Administering application add-ins for SharePoint, TEAMS, Outlook, Word, & Excel
  • Experienced with Power Shell & automating administrative actions
  • Facilitating Active Directory handshakes between the company and external business partners to allow collaboration across SharePoint & MS Teams environments
  • Multi-factor Authentication
• Office 365 (O365 Admin Console) - Managing the environment on behalf of organization:

• Single Sign-On
• Passionate about leveraging applications to improve productivity
• Ability to work fluidly in an international & multi-lingual environment
• Strong team player and team leader
• Familiar with vendor management
• Strategic thinking
• Organized
• Familiar with Project Management
• Self-driven/self-motivated
• Ethical conduct
• Thoroughness
• Discretion and confidentiality

Required Education and Experience

• BS Degree with a focus in Information Technology or equivalent experience
• Minimum of 2 years’ experience with previously listed applications

Additional Eligibility Qualifications

• Strong mathematics and analytical skills
• Demonstrated teamwork and team leadership

JERA Americas does not accept unsolicited resumes from third party recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, JERA Americas shall have no obligation to pay any referral compensation or recruiter fee.

JERA Americas Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics.